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May 2024 by Phil Carey
I can't say enough good about this place. 2 days before my 23 year old daughter was driving to CA to work in the wilderness for 6 months, she threw a brake pad. She took it there. They only sold her what she needed. They were honest with what was wrong. The lady at the front, even to her into the garage, to show her what happened. It was midday on a Friday. They got her fixed by 5pm so she could head to CA on time Sun morning. They did great work and did it honestly! The girl up front was great with her. These guys rock!!!!
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August 2023 by Clark Edwards
Great owner and customer service is excellent !! ??
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August 2023 by S4AR Vlog
If you’re black, avoid this place..
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January 2023 by Eddie Franco
My brother had to get his muffler fixed. They did good work and had reasonable prices. They do all types of work on vehicles, rentals on uhauls.
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December 2022 by Matt Mason
I called to see if they could fit me in for an inspection and although the guy said they were very busy he was willing to fit me in.. I appreciate that
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September 2022 by Steven4AReason
Horrible service.. I took my vehicle to the shop, 3 different days within one week (as instructed) to get a problem fixed. I was told numerous amounts of excuses and still, never got the problem fixed…and they took a bulb from my headlight.. just a waste of time..Wouldn’t recommend at all.Service: Electrical repair
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August 2022 by Susan Bringus
The guys were wonderful. They worked my van in to help me out, saving me an extra day of worrying.
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August 2022 by Ronald Jaegers
Already
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July 2022 by Kenny Riley
So I thought that my truck suddenly started handling/driving a little weird or different. While looking around I found that one of my front coil springs had literally snapped the spring itself had broken and separated. I originally planned on repairing it myself being some what familiar and comfortable with doing my own repairs on my vehicles for most of my life. It was still drivable so a decent amount of time went by when I realized I was just too busy and didn't have the time and needed to bite the bullet and pay someone to get it done. I recently moved to Gladstone and heard about Bill and Larry's shop which is very close to my house. I went on and read the reviews and honestly that's what helped me decide that I was going to give them a shot. I found out there was one technician named Rick that handles all the repairs that come through the shop. My first impression of him gave me the confidence to hire him for the job, not to mention I thought it was a very fair price he quoted me to do so. During the repair he ran into some snags such as other related parts connected to my suspension assembly had to be compromised in order to replace the coil springs and strut assembly. He immediately called me and updated me on the situation and continued to do so until completion. The price did have to go up no doubt but he kept it at an amount that quite honestly surprised me and impressed and relieved a lot of my stress. It only took him a small amount of time longer than he predicted to complete the job. I was very pleased and satisfied with the end price and my truck drives like it did the day I bought it again. I highly recommend if you want to have a similar experience regarding any situation with your vehicle that as we all know is never fun; I highly highly recommend you take it to Rick at Bill and Larry's shop. Thanks again Rick, you are definitely one hell of a mechanic!Service: Steering & suspension replacement
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June 2022 by Danielle Fountain
Love taking my cars to bill and Larry they do you rigth
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May 2022 by Susan Lanning
The guys were wonderful. They worked my van in to help me out, saving me an extra day of worrying.
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February 2022 by Russell Love
I brought my 2012 Ford edge in for a slight overheating problem. They said they would get to it in a week, no problem. They had it for 3 months, face it back making horrible noise. I gave it back to them and finally after making me their last priority, got the car back making a clicking noise. I thought it was a lifter and have neglected it till today and had to take it in to get this clicking noise fixed. Turns out it was the timing chain this place seemingly replaced. 3300 dollars just to fix that and then more for the electrical problems that I didn't have before bringing it to this place. The mechanic does not know what he's doing and now I have bigger problems. Remember it was 3 months to fix a slight overheating issue. This is the last place to take your car.Service: General repairs & maintenance
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August 2021 by Nita Divelbiss
We have gone to Bill & Larry's Auto Service for years and always receive great service. Friendly and good service and fair prices are what we receive.
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July 2021 by Jen T
Brought my sierra in to have the 3 transmission lines replaced. Larry was honest and upfront about the pricing. They even let me bring in my own parts. Really honest friendly and affordable shop. Best we have used in the city for sure.
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July 2021 by Cody Taylor
Above and beyond. Larry and Adam are honest and very friendly. Knowledgable and reasonable cost and time for repairs. Will be returning for all auto needs that I'm unable to do at home.
