“I had taken my daughter to Kansas University for an appt and my Tahoe overheated I called O'Reilly Auto Parts on Wordall Rd in KC I explained to a young man named Courtney that I am a very short woman and I didn't think I would be tall enough to put antifreeze in by myself and he told me to cone on in and he would do it for me ... he knew who I was the minute I got there (probably cuz I am short ha ha) he was super nice, friendly and helpful. We had to wait a bit for it to cool down but he came back out and put it in. He had the greatest personality, and I appreciate that from a customer service standpoint... Thanks, Courtney. just wanted you to know it matters that you cared enough to go that extra mile.. Mary Ann”
“Always love going to pick up parts, and a chewing the fat With the employees… it’s nice to have friendly people who are knowledgeable about the parts they sell.”
“Blay, what a man. Testing my starter, he broke one of the posts while tightening the nut. He stepped up and bought me a new starter out of his own pocket. With the day I had, it lifted my feelings and earned my respect. O'Reilly's you have a good associate working and representing for you. Don't mess this one up, treat him right. I guarantee he is keeping and increasing your sales.”
“Much improved! The region's management must have made some changes. Several times now, I received excellent help when I've asked for it. And with a smile!”
“What I need, when I need it with experienced employees that offer you help before you ask! 107th & Blue Ridge gives GREAT SERVICE! They recycle your used oil too.”
“I had an issue with my windshield wipers and I went to O’Reilly‘s and the service guy Q help me out a great deal and I really appreciate it I was in and out of the store in less than 10 minutes”
“I had an issue with getting a battery hold on my car it was a horrible experience lol. But I went here to try and buy a new part and Dj came out and helped me get it on in a heartbeat. Super helpful amazing worker and he can help with other things too. This location has my business. The other employees were just as nice and helpful”