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October 2023 by Kawana Coleman
Walk in to some wonderful sales associate at the front desk. There were two associates that had great customer service. They fixed my little ones glasses. Thank you...
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October 2023 by Sara Henke
One of the nicest, most helpful optho offices I've ever been to. I don't have vision insurance anymore, and the cost was SUPER reasonable!! I will 1000% recommend this business to anyone that needs contacts or glasses!
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September 2023 by Cash Lusk
This location is great! Every time I have an appt not only do I experience quality customer service, but patience, and excellent assistance. Huge thank you to Isaac, Carol, Erin, and Jeanne for always taking care of me and making quality customer service a number one priority! Thanks guys!
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July 2023 by Theresa Abrams
I’ve tried to do this three times. Hopefully, this one will post. After leaving my granddaughters appointment at another location because I didn’t feel comfortable with virtual appointment. This location got her in 20 minutes later. When we walked in the door, I knew I’d made the right decision. After being checked in by the sweetest lady, she was taken back for pretest. The lady doing the pretest put my granddaughter at ease about not being able to see some of the smaller letters. Once she was in with the optometrist he listened to her concern of her lenses been too thick. He recommend a more expensive lenses that would be thinner. And also told her which style of frame would help. But the MVP was Isaac. He heard my concern of the cost of getting her the glasses she needed. Isaac helped so much. She not only is getting the glasses she needed, but the ones she wanted as well. Within budget. Thank you staff at the Choutea location you guys ROCK!
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July 2023 by Rob Purdy
Needed to get my glasses fixed. Erin, the store manager, took care of my problem and was finished within 10 minutes. Very happy with the service and the result. Thank you.
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June 2023 by Tyreek_ JD
Erin, Dr Rubin, and the entire staff at this location were top notch. I haven't had an eye exam in along time and they were very thorough and explained all the details. I feel confident with the exam and Erin was great helping me pick out frames and walking through everything I needed. I would highly recommend this location to anyone. Thank you!
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June 2023 by wendy noah
Hannah is the fashionista of eyeglass frames. She is so helpful along with air and the store manager. They both know how to make the customer comes first very helpful, professional customer service orientated I would definitely recommend going back to America’s best contacts and eyeglasses. Thanks again, Hannah you are the best, and I believe in biggies now
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June 2023 by Dacoda Courtney
Erin and Hannah were extremely helpful and kind, their prices are also the very best you can find in Kansas City. I would recommend them, especially this location to anyone. The whole team there was amazing.
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May 2023 by Dakota Whatsup
Im sorry If i spell any of the names wrong, but I went in and mi’angel was an incredibly kind and helpful associate. Everyone there was friendly and despite a ton of technical issues, remained calm and cool with great customer service. Your general manager however, is rude and condescending.
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May 2023 by Dan Dessert
Had a great service with eye exam and picking out glasses. Front desk lady's were very helpful. Would recommend to friends and family.
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May 2023 by Isabel Fabian
My mom stepped on my little sister’s glasses and she’s blind as a bat. I brought them to America’s Best and the bald gentleman gently bent them back into shape with no charge!
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May 2023 by Dominic Orlando
Had a great experience at America's Best. Staff was extremely friendly and helpful from start to finish. They've got a great environment there!
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May 2023 by Sara Miller
This store gave me an icky vibe. It was silent in there. Not welcoming. They didn't seem to want me to look at or touch anything. Asked me to sit down. I just left. I'll order online.
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April 2023 by Amie Hallum
My parents were treated horribly and talked down too. They didn’t explain the process correctly with their insurance and embarrassed them in front of other customers. They left without glasses or a prescription. A total waste of time.
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March 2023 by Donnie Hancock
Amazing team!Jeanne, Carol, Isaac and TINA.Customer service was outstanding.Lot of choices and options!It's no wonder I've been going to America's Best for 20 years!
