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March 2024 by Shelly Parrick
Everyone was lovely, Alaina my eye tech was very good at her job, made an impression. I would recommend the store off flintlock just for the staff.
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March 2024 by Susan Beemer
Great sales ladies. They both made me feel very comfortable. I could have chatted with them for hours.
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March 2024 by Randy French
Alaina is a very caring eye test examiner,Very patient with new eye patients, walked thru ever part of the test making me understand what the process was completely Thank you Randy
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March 2024 by lucinda wandfluh
Fantastic first visit! Everyone was accommodating, pleasant and informative. Alaina was funny , sweet and very knowledgeable. And makes you feel very comfortable. The front office managers were amazing as well. Thank you so much!!!
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March 2024 by Spring Marie
I talked to Catie on the phone after calling 6 different stores and she was able to help me with what I needed! This willl for sure be my new store from now on thank you Catie!
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December 2023 by Joann M
I’ve getting my exams/glasses here for years. Yesterday I went to this store to get my frames adjusted. I had sat something on them & they were super crooked and out of alignment.I had the pleasure of working with Tami, who not only straighten my glasses, But adjusted my nose pieces as well. She was very knowledgeable and friendly. And it was great, because there was absolutely no charge. I will continue to use this store for exams and glasses whenever I need them.
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December 2023 by Makinly Lindaman
I came in to get an updated script so i could order my contacts online since i was out. There was nothing wrong with my script before just expired. I’ve never had an issue with an eye exam at my previous eye dr (different company)& script always worked well. Well i was given a VERY weak script compared to what i was wearing in my glasses and had in my contacts. But they never even checked my glasses to get and compare. (I wasn’t even thinking myself) i was in and out of the exam room within minutes. Very rushed. I also said the brand i had been wearing for years and he recommended i change because these were going to be cheaper for me(WRONG, i looked it up & they were going to be 100$ MORE EXPENSIVE PER BOX!!) . I get a trail pair to take home and when I try them on, I literally couldn’t see. They were so blurry. I then checked the script i was given compared to my old contact box & the script was a lot weaker than what i was currently wearing. I immediately called them and explained the situation & they tell me there’s nothing they can do and to wear the contacts for 24hrs and if i still can’t see then come back in. I had let them know that I was given a weaker script and just wanted my old script back. No can do. Whatever, i call back the next day & they make me a follow up with another location and the new location was shocked at how badly they messed up my script & had no clue why they wanted to change brands on me either. They agreed it was no wonder i couldn’t see out of them because they were so much weaker. I even brought in my old contact box for proof. I was then THANKFULLY given my CORRECT eye script with zero issue with the new provider i saw. I will not be back.
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December 2023 by Jenn Rice
We went to the America’s Best in Liberty and had a fantastic experience. Tami Alaina and Katie were so incredibly helpful and informative. I would 100 percent recommend this store to anyone needing an eye exam they were all wonderful.
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November 2023 by Allison Lester
This place is my go to for eye exams and glasses from now on! Professional staff, efficient, affordable and fast. Mo and Caitlyn insured my glasses fit perfect before I left and I love them.????
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October 2023 by Melissa J
I'm not sure how I've never been here before. Katie, Alaina, and Dr. Boocher were absolutely AMAZING! Today was my first appointment and I couldn't have asked for better individuals to take care of me.
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October 2023 by Dana C
Walked in without an appointment, and we were treated like royalty! The staff here is friendly, welcoming, and accommodating. They fixed my husband’s broken glasses in 2 minutes without charge and Katie was amazing! She was friendly and offered her help picking out a new pair of glasses for our son, which she then ordered and give us an ETA of one and a half to two weeks for arrival. We recently moved here from Texas, and we’re so happy to see that there was an America’s best down the road from our new home, but we are ultimately blessed because of the staff that works in this specific location! Thank you Katie and Americas Best!!
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October 2023 by Amelia Bennett
I travel an hour to this facility because the staff is amazing. On the flip side I ordered and paid for my contacts in July. I had to call to follow up and was told my trial pair were in but they did not order my contacts. They promised to order them that day. I followed up again about 3 weeks later and the last lady I spoke with let me know they did come in the first time but didn’t know where they were. No one ordered them the second time per their records. I’ve been on the phone with the manager and customer service and have gotten nothing but excuses. 4 month later no contacts and out what I paid out of pocket for them. Very disappointed in the poor communication and not making things right for paying customers.
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October 2023 by Vanessa Maxwell
We have been going here for 4 years now. All the employees have been so helpful. My husband broke his glasses yesterday and Caitlin was so nice and helped me right away. We recently moved to independence but will definitely be continuing our business with the Liberty location!
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September 2023 by Larry Dunigan II
I have bought my last two or three pairs of glasses from here. I have always have a good experience coming here. Just this morning I brought my glasses in to see if they could help with a broken screw. Katie fix me right up and had me out the door less than 30mins. Matter of fact, I have been needing to get new glasses and I believe that I will be going here first before going anywhere else.
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August 2023 by Madelaine Hurt
The workers there are extremely respectful and social. They aren't angry, or mean- they are very understanding if you have a fear of the puff in the eyes. They will just joke about it with you and lighten the mood.
