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February 2023 by Jim Haggard
No way to communicate after hours or learn year to date performance
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December 2022 by Kristin Kandt
KC American Century - what has happened to you??!? I used to love you guys. Now you have no - I mean NO - plans to counter the downward trend of the market. Your customer service literally said just to "close your eyes" it will go back up. The customer service has deteriorated and mistakes have been made. Technology is outdated and they should not have papers that show gains and losses without cashing in - and even when you do cash this should be an automatic document that you don't have to hand type out! Horrible for taxes - so much extra work. American Century is behind the times and their plans are losing major money. Yes the market is down - but put together a health care conglomerate - do something! They just aren't the premier company they once were. Sad... so sorry to say so long....
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October 2022 by Gerardo Diaz
Horrible customer service. Probably due to the fact that the Kansas learning quest plan is managed by these guys and they didn't and don't have to do a single thing to earn that business.Whatever the opposite of investment is then that's what American Century Investments is.
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November 2020 by Miles Whitley
Great Kansas City company! Have had accounts for years. Worked there during in college over 25 years ago. Well managed firm that truly cares about helping clients. New Leawood office is outstanding. Many excellent fund choices.
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November 2020 by Twylla Conner
Love this company!
