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January 2024 by Patricia Gilstrap
Always a good experience. Nice and knowledgeable people are there. I recommend this place for all your banking needs.
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December 2023 by Braden Box
Worst bank I’ve ever had by far. I’ve never seen so much manipulation of debit processing just to charge you an overdraft fee even if you sighn up for their “no overdraft” account.
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September 2023 by Philip Bruton
My bank.Good bank.As far as banks go.
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July 2023 by Christopher Cravens
If I could give this Bank zero Stars I would. I was in a situation that they could have helped me out of by pressing a button and not only did they not help me they made me feel terrible about it. Bank anywhere but here.
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January 2023 by Carless J
The customer service is what makes this bank so good.
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December 2022 by Dave Comer
Friendly staff, always helpful
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February 2022 by Carles Johnson
The customer service is what makes this bank so good.
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January 2022 by Clinton Darnell
Rita is the best!
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January 2021 by Kayla
My husband and I have been calling and leaving voicemails for someone to call us back about something very very simple on our account. My husband has left 5 voicemails and never got a call back. I'm always put on hold for long periods of time when I call... Absolutely ridiculous.
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April 2020 by Lenore Reynolds
Love this bank, been customer of their's for years. Nicest people of any bank in town.
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April 2019 by J M
I recommend you go see Shannon Doss. She is great and very attentive. I was able to open three different business accounts over the course of days without having to be present for most of it. Saved me time and money. I do appreciate the service she provided. Highly recommend SMB.
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April 2019 by Josh Shackles
Everybody love SMB!!
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February 2019 by Kasey Xaos
A pleasant, and friendly, banking experience compared to the Big Corporate Banking experience. This is one of the last remaining locally owned and operated banks in Joplin. I hope they'll ALWAYS be an option in this fair town.
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September 2018 by Lucas Burrows
Banks.
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January 2018 by Cynthia Campbell
SMB has been my bank since the 80's when First National switched to USBank and their customers became just numbers and not people anymore!
