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January 2024 by Michael Kelly
Always treated well ...thank you Cindy. You're the best...
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December 2023 by Dede Small
I am a hard stick, very deep veins. I love that they have gotten me each and every time I’ve been in. I love quest. The Girls are all great! Thank you for getting me on first try.
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November 2023 by Joelleen Lowe
Most of the techs have been very helpful and friendly. They usually get me in and out quickly.It helps if you automatically bring a printed copy of your lab order. That prevents problems if they didn’t receive the order. They will be insist that it is very clear and has all the doctor information on it.
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August 2023 by Jeff Bruce
Don't waste your time...they can't even find a simple bloodwork order in their computer system. I wasted 4 hours & now gonna go to their competitor. Customer courtesy & computer training desperately needed!
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July 2023 by Kylie Carnes
Quest is a joke. I went in at 7:20a in the morning to get blood work done. They lady was not very nice and you could tell she hates her job. Said they never received my order request TOLD ME TO GO TO MY DR ACROSS TOWN TO GET IT. So I went and got it. The nurse at my dr office even showed me where they sent the request to them. I come back to Quest office and I have to wait over an hour to be seen because I’m now considered a “walk in” because I left even though they told me to go get the paperwork. This place is a joke, they have no customer service and they all look miserable when they are at work.
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May 2023 by becky tow
Cindy is the absolute best, she's one of the few that can draw my blood on the first stick. Not like some of the other locations or companies four tries later...
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April 2023 by Natosha Shoemaker
Cindy is awful. My 2 year old had an appointment for a blood draw. She was extremely rude, and used a larger than normal needle. As he was gushing blood when she was done, she did not hold off the vein, just slapped a bandaid on it. After we had gotten in the car, he was bleeding very bad, and his vein is blown. I would not recommend her to anyone, even an adult. She is rude, inconsiderate, and has no patience with small children. She’s mean. I can’t stress it enough, I’m highly upset.
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February 2023 by Shelly Barwick
I had a very pleasant experience with Cindy. She was professional, personable and fast. She was a great vampire aka Phlebotomist, didn't feel a thing!
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January 2023 by Wendy Peck
Quest is fantastic! Nice waiting room, low wait times, super friendly techs. I have difficult veins, but they are well trained and take care of me very well! Thank you!!
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December 2022 by Steve Head (The Steven Head Agency)
What can you say about a service that does bloodwork, urine and stool samples, etc. for local health care providers- except they are accurate and FAST! I usually have results posted within 24 hours, most times before the end of the day!
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December 2022 by Linda Erskin
I wanted to pay my bill. I couldnt get a person.
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September 2022 by Janelle Brehm
The center was understaffed for the volume of people coming in and the employees were not helpful or friendly. After leaving my drug screen, I looked at the receipt given to me and noticed that my birthday was input wrongly into the system after verbally saying it and giving her my license. However, I understand people make mistakes so I decided to call the center since I had already driven home. After multiple calls and no answer/no way to speak with a person, I had to drive all the way back to Quest and wait to speak with someone. After about 20 minutes, I finally was able to stop someone and ask what my next step is. She explained that nothing could be done, and I would need to call the company hiring me to explain their mistake. Disappointed in my experience and the way the situation was handled.
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July 2022 by CRYSTAL ROBINSON
I have been going to this location for years but my last visit was definitely the worst. I had an appointment the woman who who poked me headpoke both arms poked both arms and didn't seem to know what she was doing it was doing. She ordered the wrong test, sending it to some strange place. I was charged before she tested, then was sent another bill later. I went to my doctor to discuss the results and found out she screwed everything up. Now I have to be retested! I am Not paying for that test! I want my money back!
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July 2022 by Karen
Made an appointment online and my wait once I arrived only waited 10 minutes.im a big chicken regarding needles but the sticker was kind and didn't hurt me at all.very good experience.
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May 2022 by Nancy Lowry
I was very apprehensive about our appointment with Quest today but I'm glad I went in. I did register online and didn't get a confirmation so figured we'd have a long wait. we were there about 5 minutes before we went in. Cindy was very professional and friendly. It is very difficult for people to draw my blood, but she took the time to get it right the first time. What a relief.
