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“I was with Tmobile for 8years and I came to this location to pick a fellow truck driver. Walked in and saw Eric sitting inside the Verizon counter. I engaged by saying HI and asked to see the phones and wanted to see what kind of plans Verizon offer. Eric asked me a few questions and he was honest with what he thinks I deserve as a customer. I left out with a Verizon service and I believe it's a great deal and option.Plus the Dude doesn't get frustrated with my assent since I'm not originally American. He never got tired from my questions and me trying to see almost all the phones they do have in store. Can't ask for anything more than that. Appreciate Eric”
“Switched to Boost Mobile and Matt was totally awesome and helped tremendously! I definitely do recommend Matt for helping you with the purchase of your device and accessories!”
“De Anna was very helpful.
But the other guy Carlton didn’t have a clue what he was doing and very absentminded. I don’t know if he is new or what. I try to get my account moved to a business account. And the process has been hell.”
“My husband and I Went in today for a new phone and to switch from metro by T-Mobile we were treated very kindly and she helped with every single question we had, Above and beyond customer service ? glad we switched. Very helpful.”
“The workers were very helpful got me in and out even did my data transfer and screen protector before I left the store definitely will be my chosen t mobile store if I need anything in the future”
“We had a problem with our account. Contacted corporate headquarters and they would not help. I went to this location told them the billing problem and they helped me out. Great to work with, didn't tell me what I had done wrong just solved the problem. Thank you for this location, nice job team local T-Mobile.”
“Went in today for an issue with a trade in amount discrepancy that was an issue with Verizon Corporate and Rob and his people took great care of me. I've been a customer of Verizon since they first came out and I stay with them, not only because of the great coverage areas and service I get but also because of great customer service like I got today.”
“Was trying to either get my phone repaired or get a new one to transfer data to. After going back and forth with insurance and their fix it place, Walmart, and another fix it place, found this one in the mall. He was able to completely repair my old phone within an hour when the insurance fix it place needed several days to a week and wouldn't even fix my phone (didn't have the parts and wouldn't only fix the front screen so I could retrieve my data myself.. would have had to purchase a phone as well). Cost less than they were quoting me IF they had the parts to completely fix the phone. Save time and hassle and just come here for your phone repairs. (Cancel the insurance as well ?)”
10AM - 8PM
1816 S Rangeline Rd Ste G, Joplin
Mobile Phones
“Sean and the team here got my home internet and my S24 Samsung phone set up. I would give them a 10 but a 5 was the best I could give. I would recommend them to anyone. Thank you!...Dano Lash”
“Unlimited isn't un limited. The always gripe saying I'm using to much data an slow my phone down to a crawl.. I hate that. Unlimited is supposed to ne unlimited!!!!!!!!!!”
“They were very helpful on getting son a new cell after we had been dealing with ubreakifix (they broke kids cell) in Joplin. Was able to order his cell n get in quickly. Let him pick up without me there (my work hrs make it impossible). Gave us a good deal on new cell case/screen protector.”
“Recently upgraded a phone here. It was fast and had great Customer Service. Alexis answered all the questions with no hesitation. He had a positive attitude and was very nice. Definitely would come back to this location for the wonderful service. Thank you for the great experience!”
“Tiffany Bradley was the rep that helped my mom & I in joplin. My mom is 86 yr & I'm 65 yr very backwards when it comes to technology. Tiffany didn't shy away from us being senior citizens. In fact she greeted us at the door beings my mom uses a walker made sure we got in safely AND we're comfortable. It was a Fri nite we got there pretty late AND not once did she try & rush us. She was very knowledgeable about the phones and fitted us both with ones that we love. All the male reps left but she & the other gal rep stayed until we were completly satisfied with our selection making sure to go over each of our choices until we felt comfortable using them. I fully recommend her & we both feel she is a hidden gem in joplin with a fantastic personality!! Thank u Tiffany for your time & much patience from 2 of your biggest fans!!!”
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“Jordan was great! I didn’t realize on my old phone I didn’t have a promotion and he told me I was able to get one on a new 16 and upgrade early. Lowered my bill got a new phone with some streaming perks!”