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March 2024 by Joe Colin
Definitely the store to get your appliances great prices and great staff!!!!!
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February 2024 by Ashley Edwards
Let me start by saying the delivery team has been exceptional every time they made a delivery. My first purchase last year went great. My second was less than ideal. The lack of communication was my biggest problem. Not once was I updated about the status of my order, anticipated delivery or installation update. When I tried to address my concerns the manager told me things like I should "slide my old range back over and hook it up" after I discovered on my installation date that my range wasn't even in. The manager said he would just cancel my order if I didn't like his answer. I did cancel the installation service at that point. If I hadn't already taken part of them I would have refunded the entire order. The person I felt worst for was the employee that was supposed to do the install. I was the third or fourth install he had lost that week because of the manager and his attitude. I even tried reaching out to the main office and shocker, they didn't answer and haven't returned a phone call.
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February 2024 by Kerome Nemes SR
Very good furniture company. came here for a delivery went real smooth. Checked in at 7:30 checking out at 8:20. Will come again.
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February 2024 by Shane Philliber
Great prices on appliances. Very friendly service.
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February 2024 by Amanda Andrade
Shopping for appliance these days can be challenging, but the Desi at Metro Appliances went above and beyond to get us exactly what we wanted. We are so thankful for this professional customer focused team!
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January 2024 by Karen Alumbaugh
I highly recommend them! I've bought a Speed Queen washer, that I ❤️, my cousin was so impressed with it that she went & bought one just like it & a matching dryer, which she ❤️. When my Maytag dryer blew up in December I called Robin, who is awesome to deal with, & bought a Speed Queen dryer that matches my washer. I live in Miami & work & she handled everything by phone so I didn't have to drive over there. The delivery guys are courteous & professional. They are my go to for appliances & have good prices.
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January 2024 by greg hall
An old guy named Ron, knew his stuff and had plenty of patience for all the questions we threw at him.
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January 2024 by Ava Banks
Bought a washer and dryer set Jan 2023, the dryer wasn't drying right the first day we got it. After many calls and service calls they finally got it working probably in March. Now in December we're having trouble with it again. I wouldn't suggest anyone buying from there. They won't (so far) replace the dryer even when it didn't work on day one.
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December 2023 by TrashMan
This is where I tell everyone to buy appliances because the customer service is top notch. The new refrigerator I purchased had issues from day 1, but the team at Metro has taken good care of me while going through the repair process.
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November 2023 by Brandi Nance
Absolutely the best and easiest experience. Troy was our salesman and when we walked in he greeted us and I simply said I need a new washer TODAY and gave him my requirements he quickly showed us to exactly what I needed. I was literally in and out with my new washer within about 30 minutes. Will definitely be going there again for our next appliance!
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November 2023 by Sergio Machado
Good sales experience, diligent and made every effort to meet my needs. However, things go downhill with installation. Received call install would be almost two weeks out — not what I understood prior to making purchase. Apparently another project fell behind and pushed me to end of line. Now this gets in the way of me closing on new home. Was told I would get call back to see if install could be done sooner — several days later, no call.
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November 2023 by Kathy Wilson
Troy was wonderful. No pressure. Best sales person I think I have ever dealt with. Told him what I wanted and needed and he knew just where it was. I called back he asked in two rings and answered my questiond
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November 2023 by Eric Peoples
Huge selection, great service, willing to match a prior bid. Great experience from the get go.
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October 2023 by Abbie Stratton
Our LG fridge died, so an emergency refrigerator shopping trip was in order. Metro had a dramatically better in person showroom than other stores, and the salesmen were amazing. Really really helpful and knowledgeable without being pushy.My only complaint is that it's a 4-6 week wait for special order appliances or ones that are out of stock. I really didn't want black or black stainless steel, but that's all they had in the style/size of fridge that we wanted. I know they can't keep everything in stock, but I sure would have liked the white floor model instead.Actually, one other complaint-- why are the refrigerators not arranged according to type and ascending size? We decided we wanted a side by side, and we had to wander all over the refrigerator department to try to compare sizes, styles, and features of the various side by sides. I had to take pictures to try to remember what cubic capacity option X was and compare it with option Y. The salesmen knew exactly where they were and all the specs off the tops of their heads (like I said, super helpful staff), but I really wanted to compare the "top contenders" myself. There are also features that you don't realize are important until you're comparing them directly--wire shelves or plastic in the freezer, ice maker bin size, extra shelves in the fridge, etc etc. Really the fridge showroom arrangement was terrible.However, they delivered it to our porch the next morning for free, so there's a lot to be said for good service. The refrigerators seemed cheaper than the other big box stores, but I think the ovens might be higher. ?♀️
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October 2023 by Jeania French
Troy was so nice on the phone and when I went into the store he greeted me. I had never dealt with Troy before but he was awesome. Troy already had my purchase in the system from the phone call so he just had to print my paperwork out, then he walked me over to where I needed to pay and thanked me. Great customer service.