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August 2023 by Joe Dickey
This place is a Freaking Joke. Bought boots that dont fit & they dont have my size. Tried returning for a refund & they trying to tell me its gonna be 5-6 days before i can return cause they dont have the money. Boots have not been worn you took my damn money but dont wanna give it back to me. Lets see what the bbb has to say about this
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August 2023 by Kay Witte
Clean friendly service. Got there close to closing and they were helpful and did not rush us.
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August 2023 by Morris A
Good prices and helpful staff. Quality of boots seems good so far as well.
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August 2023 by Audrey Waldon
Clean store, friendly service, wide selection of shoe and foot apparel. Have uncommon sizes.
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August 2023 by Ryan Carr
Terri Jacobs and fellow employees were awesome. We had a good time and got a perfect pair of boots with polish. Reasonable pricing and will definitely be back, when I am back in the area.
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August 2023 by Duke C.
Really had a fun time at this Justin store in Joplin. Ms Terri took real good care of our crew. I brought boots with me but wanted another pair that were a little more comfy for driving. Having size 14 feet, I knew they would have a pretty good selection in larger sizes. We caused a little havoc in the store for this early but they laughed at us so it was fun!
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May 2023 by trevor devins
Super customer service they went above and beyond to help me find the boots ? I wanted at another outlet store.5 star ? service for sure.
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March 2023 by Lloyd Cooper
Lots of selection and super helpful staff!
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March 2023 by Laura Alexander
What a great store! Bought 2 pairs more of Justin boots. One for me and one for the hubby. If your looking for a durable boot Justins are them. Bought 2 pairs in 1999 had them resoled due to excessive wear and dancing. The leather or laces have never broken down. Everyone was very helpful and boot prices are amazing.
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March 2023 by Lisa Farrell
My husband needed new work boots, and we always buy from Justin Boots. The employees were very friendly, and manager Terri was amazing! She found the perfect boots in just a few minutes, and was very knowledgeable about the fit and expectations. We highly recommend this store!
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March 2023 by JL Reyes
Very nice store ,good prices,good customer care
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January 2023 by Timothy Parker
Terri Jacob's an her staff were great with customer service will using them for all my boot and hat needs. Great job yall
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January 2023 by Jasmine Dame
Great customer severice from the time we walked in to the time we left . Was greeted when we walked in and asked if we needed help finding anything . Had help trying to find a hat to fit . Then we went on to find a pair of boots to fit and found the perfect set and had the best help from Terri Jacob's the store manager and her staff were fantastic ? great job
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December 2022 by Kyle Smith
Awesome people! Great customer service, great selection, very helpful staff I can’t say that enough. I will definitely be back.
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December 2022 by Ashley Marcum
Great environment. Absolutely love the selection of boots!! Very welcoming staff