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December 2023 by Nicholas Cauble
We were hearing a weird noise coming from our car so we took it into Jiffy lube for a diagnostic test to check everything. The test was over 50 dollars but worth it if they caught something. Less than a week later we hear screeching from our front right tire only to find out that our brake pads are completely shot and is now on the rotor. So now they have me questioning if they even inspected an ran all of the diagnostic tests. Is my car actually fine or did they just take my money? My wife called them to ask them questions and they said they wouldn't be able to speak to the worker (who checked our car) until Monday, and even then, we would have to pay to come in again. So now we can't drive our car, and will be spending more money and still no answers.Thank you Jiffy Lube..I understand that mistakes happen, but correcting your wrongs is the right thing to do.A response from the manager would be nice.
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November 2023 by Brennan Breuer
I had a couple nails in my tire and needed them removed and the tire patched quickly before my trip that day. I called around and the only place that could get me in and out quickly was Jiffy Lube. They said it wouldn’t take more than 15 minutes- it probably only took 5! They patched the tire quickly and efficiently and the workers were so kind. It was a great experience and I will definitely be going back!Service: Tires
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November 2023 by Jessica Davidson
Took my car to get a quick look at my tire and it ended up being way quicker than I thought so I stayed for an oil change :)! The staff is really kind and great at explaining things. In addition, it smells amazing inside would recommend.Services: Tires
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November 2023 by Richard Davenport
The guys were very friendly, not pushy, and did an amazing job. Got wipers, head lights cleaned, oil and filters done. It was very fast and the inside of the store was amazingly clean.Services: Air & cabin filter replacement
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October 2023 by Taylor Austin
The team here is beyond awesome. Went in to get what I thought was a single nail plugged and the guys found two nails actually and did a very timely job getting me back up and going. If I needed anything they were right there to help and be of service. 10/10Service: Tires
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September 2023 by Darek Crow
I took my GMC here and had a great experience! Brad and his staff were very respectful and knowledgeable! I do plan on returning and spreading the word!Service: Oil change
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September 2023 by Andrew Mathew
Jiffy Lube employees were efficient, respectfully knowledgeable on my tire issue and got me in and out with no issue. I would recommend to everyone! Five stars all around.Service: Tires
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September 2023 by sandra messer
I was getting quite exasperated at the service man.He made me aware a mouse got into my cabin filter by showing me. That was fine. The engine filter was barely dirty, yet they wanted to replace that.The engine coolant needed replacement. I understand it breaks down. Brake fluid brakes down. It didn't need to be flushed right then.Front pads had just been replaced in March, with rotors turned. Yes I knew there is a dragging on left front. I am seeing if pads are under warranty at the original shop.He had me up to $1000, I just wanted an oil change!I stillspebt almost $300.I told the guy, my dad was a mechanic and aerospace engineer. He taught my sisters and I about cars.I didn't like that he displayed it on a computer in the lobby for everyone to see and hear.Especially the men were looking at me, like you are going to get ripped off.He put pressure on me to get it done.I will crawl underneath my car and do it myself before I let your facility handle my car again.How much commission do they get, or bonus??I have a 2010 Lexus RX 350Service: Oil change
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September 2023 by Devin Messbarger
Brought my car in to fix an air leak in my tire that I couldn’t find and these guys had it fixed in no time flat! I even took my car to the original dealership who said they couldn’t get it done for a couple of days. These guys are awesome and always do an amazing job when my car whenever I bring it in!
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September 2023 by Kenzie Jones
Greets as soon as you pull in! Great customer service and very attentive! Fast and affordable! Good team work from all employees! Even have some employees holding signs and waving outside towards the road! Amazing work done on our vehicle! Needed one thing done ended up leaving with more things fixed then we knew weren’t working!
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August 2023 by Stacy B.
I brought my car here for the first time today. The staff was friendly and welcoming. The lobby and restrooms were clean and comfortable. And, as we know, that’s not always the case when having a car serviced. I was updated multiple times while I waited and they patiently answered my questions. I was very pleased with the entire experience and will likely be a return customer.Service: Oil change
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August 2023 by Jeremey Jukes
Oil change PLUS. Thorough check of the basics was completed by the crew. Of course they try to upsell everything to you. You can choose to do it or not of course. But they DO advise you on it, so that’s a plus. Clean waiting room, friendly service. Look for a coupon in your area to save some cash, they are easy to find. Can you change your oil yourself, yes. But for a few bucks more they dispose of it and check other vehicle vitals.Service: Oil change
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August 2023 by Chance Logsdon
I’m so glad I brought my car into Jiffy Lube in Joplin. The guys there are great. They fixed my brakes, rotated my tires, and changed my air and oil filter, plus helped me save money with some discounts!! Thanks to the awesome manager, Brad, and his wonderful staff, I will definitely be bringing all my vehicles back to the Joplin JiffyLube!!Services: Air & cabin filter replacement
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August 2023 by Reverberator X.
I got an oil change and within two weeks my car was spewing oil everywhere and I am unable to drive it. I called Jiffy Lube since they performed the oil change. They sent someone to look at it which was nice but then I had to speak with the manager on the phone and wS told they weren't going to cover the towing to get it to their shop. Now I'm unable to drive my car and the last people to touch my oil system was Jiffy Lube. Would not recommend.
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July 2023 by Janis Joplin
Very nice and knowledgeable staff. In and out in a jiffy. Excellent service.
