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February 2024 by Crocheting With Donna
They were having huge sales.
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February 2024 by GSM Teresa Cleaver
My favorite place to shop for clothes, shoes, purses, etc in Joplin. They have excellent sales and give rewards. We even had professínal photographs taken at an extremely reasonable price.
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January 2024 by Monica Mccammon
The jcp salon is the best!
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January 2024 by Zachary Hughes
Used to be my place when I was a iid, just didn't love the brands as I grew, and grew up.
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January 2024 by Sharon Stewart
Everything looks different on line had to take my order back.
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January 2024 by Nick McCroy
Store doesn't have any heat or a working heater. Crazy that they still make their employees come in when it's below freezing outside.
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November 2023 by Sandra Eagle
Their stock is slowly depleting, every time I go in there they have less and less. Shopped Penny's pretty much all my life. It's becoming more disappointing all the time I would prefer to go in the store to get the correct sizes I thought that would help but no and what's on line is sometimes not what it appears to be sizes are strange but still will continue to shop there until they're gone
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November 2023 by Steve Z
They are having a CC promo, and the lady in front of us qualified it took 15 min to process this, and no other cashier available so you wasted my time, and I received no compensation in return. I spoke with a manager and was told they dont have enough staff after 4pm not my problem learn how to schedule.I would think aft 4pm u would need staff so people who work during the day can shop in timley manner aft 4pm.
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November 2023 by Clayton Phillips
This place was absolutely stocked up, clean, and had everything I was looking for in my sizes. Much appreciated ?
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September 2023 by Kristin Cordell
Loved the amount of options for men and all the great sales they had
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August 2023 by Jason Sargent
Wasn't that impressed. They had little to offer as far as bargains. The clothing seems cheap and generic. The clearance rack was junk. Most of the casual clothing is overpriced Levi's brand. I find better deals online direct or Amazon.Even the name brand stuff they had on the shelves looked lower quality than the same name brand items I buy online. For example, I ordered wrangler jeans online, the JCPenny wrangler jeans looked to be lower quality denim. Although they were a few bucks cheaper I would rather have the better quality.The store just seems depressing and like it's dying. Maybe that's why they were closing at 630pm on a Saturday.Was a waste of time, I would recommend buying online or from a different store.
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August 2023 by LaCoy Cooks
I don’t recommend ever using their online shipping system. I had my old address on my account when I ordered something online and didn’t notice it until the next day. I called Jcpenny customer service To see if they could cancel the order or change the address on the order. They said they weren’t able to cancel the order as it’s past 30 minutes and they can’t change the address on the order even though it hasn’t left their warehouse yet. they told me to call UPS and have them change the address. UPS wants to charge you an additional fee for changing an address on an order. UPS says to call Jcpenny they can change the address. I don’t understand how hard it is to change an address on the order if you can verify everything you need to ensure them that you are the person that place the order and need to change the address. I am not going to be receiving that package, yet they can’t dispute or return the money back onto my card as I did not receive the product that I paid for. Every person I talk to, I couldn’t understand, not their fault, but Jcpenny’s.
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August 2023 by Gamer B.
They suck at their job this cup has been with the pants for a couple of weeks now and they suck
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August 2023 by drgmastanley
The state put my 3 grandsons in our protected custody. Then gave us 3-$150 vouchers 2buy clothes for them. I was able to get 4pairs of shorts, 5shirts, 1pair of pants, 6pair of socks, 6pair of boxers &1pair of shoes for the 6yr old. Not to bad. Then the 2older boys tried to shop,but wasn't able to get much due to the higher price for their sizes. They only got 2shirts, 1pair of sweats &4pairs of socks each. Not happy at all. I really don't think it's JC Penny's fault. The state should have known that the older boy's clothes would cost more &should have given them more money on their vouchers.
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July 2023 by Jane Cole
Fitting room in women's area was closed; had to locate a clerk to ask if there was a fitting room open. There was and it was in the Junior Department. It would be helpful to customer if you posted on the closed fitting room where an open fitting room is located. The room I was in was filthy: carpet needed vacuumed/cleaned, the door needed washed (at least) and the whole area needed a fresh coat of paint. Disgusting.
