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January 2024 by Atticus Johnson
The car wash is fine. Do not let them detail your car. I paid for the most expensive detail and my car was left dusty with stains in the carpets and debris in the cup holders and was refused a refund or redo. I was formerly loyal to this car wash but will not be coming back.
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January 2024 by rsopks
VIP carwash membership has been impossible to cancel. I continue to be charged $34.99 5 months after canceling VIP plan. I filled out the cancellation form online 8/21/23. I have the screenshot verification of my cancellation. I was still charged the monthly fee on 9/1, 10/1, 11/1, 12/1 & 1/1/24. On 12/1/23 I contacted the manager Curtis of the Joplin location (32nd Street). He asked me to email him proof of my cancellation. I sent the email to curtis on 12/1/23. I followed up a week later and he said that my email was forwarded to “corporate accounting”. I’ve left multiple messages with the corporate office in Springfield, MO with no returned calls. Please stop charging my account.
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December 2023 by Country Wide
DO NOT EVER GO TO IN AND OUT CAR WASH! I do not recommend going here unless you want your vehicle DAMAGED. I got footage of my car they DAMAGED and I was told he couldn't quite tell if it was broken before I went in due to THEIR camera angle. Seriously? You can VERY CEARLY tell this damage was done by THEM!!!!!!! I have no idea if they're even going to fix it. I was told to fill out the paperwork and that they might decide that they will fix it. It seems they believe from their footage they didn't do this to my vehicle which is insane to me!!!!!! This is mind blowing. Around Christmas time, too.
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December 2023 by Michael Jarman
Had my car detailed today. Very satisfied and I’ll definitely be back!!
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November 2023 by Corey Webb
I had a standard interior cleaning with fabric cleaning.They did a great job! I will be back.
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September 2023 by Dooly Noted
The best car wash in town by far. The employees are friendly and they do a great job detailing cars for cheap
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August 2023 by Lori K.
"Have the day you deserve." Those were the parting words of the portly gentleman who explained to me that each of the In & Out carwashes "runs on its own system" and could not possibly honor my free car wash. My initial car wash was in Springfield ($25), but, as I am traveling, I attempted to use my car wash code at the Joplin location on 8/24. Do not attempt to do this!!! You will be shut down, you will not receive your car wash, you will not have your questions answered, and you will be told to have the day you deserve. I'm attaching a copy of my ticket. It would be One step toward customer service if it said anywhere on the paper that it was "for this location only." The initial wash in Springfield was actually not bad which is the two star rating.
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August 2023 by Crystal Robinson
The car wash beat my car so bad that it broke my taillight at the top of my van! When they called the manager, he told the kid to tell me that it was probably broken before I came in and that he won't pay for it! People who know me know that I don't lie and swindle! I don'tlike being called a liar by a manager who's never present and has kids do his job for him! If you get your car washed here, you're taking a chance! This place needs closed up!
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July 2023 by Christopher Cole
Very nice car wash. Has good auto car wash, and free vacuums, with complimentary cleaning spray and rags for customers to use, not take. Also has a car floor mat(carpet only) cleaning machine.They also offer interior detailing which I didn't go with this time so can't comment on it's quality.From what I can see they do not sell any fragrances for the car, so if that's your thing, stop by automotive supply or section to pick up some car freshener/deodorizer.
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July 2023 by Charles Hurley
great place. ingo in clean out the inside of ny car and then run it through the car wash. great place great pricing.
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June 2023 by kenneth oglesby
Vacuum not working where I pulled in. Left soap on the truck and in bed. No towels to use. Over all dissatisfied. 32nd street seems to be better.
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April 2023 by Dan Butler
This is a great car wash. Vacuums are pretty high powered as well. My only complaint is that you can only enter going east on 7th street. Its a bit of a challenge getting in and out. That being said its the only car wash in Joplin I will use.Service: Auto interior vacuuming
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April 2023 by Becky Brown
The detail was ok, but the waiting room was so dirty! Haven't been here in awhile...it looks run down and not taken care of...and they only have 1 guy that details. Sad to see this.Service: Auto detailing
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April 2023 by Elizabeth Raulston
Convenient and decent vacuum cleaners -the skinny ones that fit between your seats and such really well- only problem is they get clogged easily and they don’t really check often and clear them up so it’s hit and miss on busy days. And they took months to refund my money for my membership I couldn’t use for my Jeep when it blew the engine and I told them to cancel my membership 4 times and they didn’t do it so I was charged anyway for the membership I couldn’t even use.
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April 2023 by Gene McGrath
Had my car washed here and got the I want it all car detail service and the guy did an amazing job!!! I am very happy with the way my pickup truck turned out!!! Highly recommend this place!!!!
