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August 2023 by Aaron Armfield
Car shopping on a Friday, cars looked decent for the prices they had posted, so we stopped and talked and actually ended up buying a car. We drive it home off the lot runs smooth, doing great. THE VERY NEXT DAY, we go to leave, and it doesn't start. We try everything, looking up stuff like we're messing up. We called the dealer, and of course, they're out of town. Monday comes, and they get defensive,"we're not bad people."This has never happened."It must have been your fault." Made my wife cry. I am LIVID. We were just going to ask if they would do the right thing. Maybe have their mechanic look at it or something, but after everything, since we didn't receive the title it the time of sale, we ended up taking it back and unwinding the whole thing. Unfortunate misunderstanding, i suppose. Didn't even want to leave a review. I didn't think they were bad people.Side note, they blocked her on fb too for some reason. Expecting to be blocked myself after they see this review.
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August 2023 by Chase Blevins
The nicest people I have ever met. They take the time out of their day to help you any way they can. The best place to get a car.
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December 2022 by Kawasaki Cruisader
I bought a 2007 Cadillac Escalade from these people and let me tell you what they are fantastic. As it goes with used vehicles sometimes they need repairs. The day after I brought my SUV home the transmission lost its shift solenoid B and went into limp mode. I contacted them the next morning and we made arrangements to get the vehicle back to them so they could have it diagnosed and repaired. When I tell you that Rosie and Daniel went above and beyond I 100% mean it. Not only did they have my transmission repaired properly, but they also replaced my power steering pump, serpentine belt, idler pulley, and bearing in my AC unit and set me up with a way to get to and from work so I didn’t lose out on pay. I did mention to them when dropping it off that the pump was leaking and wining a bit but I did not expect for them to do all of that for me. I am truly thankful for how they took care of me because let me tell you what they absolutely did not have to and were under no obligation to do any of this other than the transmission work. After reading other reviews left for them and their company I can tell you this. Those people almost definitely did not communicate what was going on with the owners and if they had they would’ve had a better experience. I’ve driven my vehicle another 1200 miles since I got it back from them with 0 issues. I’ll absolutely buy from them again in the future if I ever need another FAIR PRICED vehicle and I suggest you to do the same. I don’t give many good reviews but this one was deserved. I also witnessed them taking care of another customer who had bought a nice truck from them as well so it wasn’t just because I’m so handsome. ?
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October 2022 by Vickie Kaemmerling
Nice people to deal with do to health issues they delivered our Yukon to our home an hour away.
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September 2022 by Eddie Thurman
Daughter bought her dream vehicle there at a price that couldn't be beat. Great people operating this place
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September 2022 by Maverick
Rosie helped me out with my new car purchase. She was very easy to work with and very informative with any questions I had. She went above and beyond explaining everything along with the INCLUDED warranty. I originally found the car listing on Facebook Marketplace and the car was exactly as listed! Highly recommend!!
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August 2022 by Tyler Atkinson
Worst experience I’ve ever had from a car dealership. Traded in my perfectly running vehicle three months ago and bought a vehicle from them only for us to drive it not even 2 months and the car completely shut off on us and would not stay running I’ve had to dump over a grand into it so so! Highly recommend not using these people or there business! Never again
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May 2022 by Maverick Gold
Rosie helped me out with my new car purchase. She was very easy to work with and very informative with any questions I had. She went above and beyond explaining everything along with the INCLUDED warranty. I originally found the car listing on Facebook Marketplace and the car was exactly as listed! Highly recommend!!
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April 2022 by Carla minton
Terrible company do not do business with them, customer service is nonexistent. This was my first time shopping at a dealership like this and the owners are the reason these types of places never last long. They sold me a suburban that had the ABS light on they swore it must have just popped on on our test drive and that there was nothing wrong with it or maybe a wire just came loose. But they flat out lied they had to know the module was bad because it was unhooked. The ABS module was shot that was our first $600 fix. This is a known issue with these vehicles and if they had even looked at it they would’ve known they say they have a mechanic to look at all their vehicles but if they do he is blind. The air conditioner was totally unhooked as well and the fuse for the air conditioner was pulled out. The wire to the evaporator was even unhooked, that is the second $600 fix. We have had to replace the battery, all the brakes and rotors, shocks and hubs. All the tires were cupped on the inside. After reading other reviews the same things dead battery and things being unhooked or a common occurrence with this dealership
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April 2022 by Carla M.
Zero Stars, I would give them Negative if that were an option. Terrible company do not do business with customer service is nonexistent. This was my first-time shopping at a "dealership" like this and the owners are the reason these types of places never last long. They sold me a suburban that has the ABS light on, they swore it "must have just popped on, on our test drive and that there was noting wrong with it", "maybe a wire just came lose". They flat out lied, they had to know the module was bad because it was unhooked. The ABS module was shot, first $600 fix, this is a known issue with these vehicles and if they had even looked at it, they would have known. They say they have a mechanic look at all their vehicles, if they do, he is blind. The air conditioner was totally unhooked, and the fuse for the air condition was pulled out, the wire to the evaporator was unhooked, second $600 fix. We have had to replace the battery, all the brakes and routers, shocks, and hubs. All the tires were cupped on the inside. After reading other reviews, these same things, bad battery, and things being unhooked are a common occurrence with this dealership.
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March 2022 by Shannon Hays
We bought a small suv from them back in wary 2020. It seemed like a good car for a semi good price. We should’ve had more things checked out before we bought it but we didn’t. They were supposed to change out the windshield wipers and didn’t so we had to stop and get some the day we took it home. Fine whatever. Then a couple days later I found out that the hazard lights aren’t even connected so add that to the list. The most frustrating thing was recently we had to get a new battery for the car and come to find out they had put a golf cart battery in it. No wonder we were having issues getting it started here and there. Absolutely ridiculous.
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December 2021 by Kody E.
I test drive a car before purchasing. It drove fine during the test. They said the mass air flow sensor needed replaced but other then that there is no major issues. The next day I came in and payed 3000$ for the vehicle and drove it off the lot on my way home I made it only 2 miles before it died. I called and they give no real help or suggestions.. So I payed for the new maf sensor and it once again died 2 miles down the street.. after this I decided to take it to a machanic we're they said that the key I was giving was a set of valet keys and this could be the issue. They then change the ignition the cylinder and got a new key and was convinced that the issue was fixed.. I get in I head home and once again it died. It currently sits on the side of the road 1 month after buying it. Waiting on another tow. So now I am 800$ into car repairs on a a guaranteed vehicle they said. that I have towed more then drove I will not recommend this place and suggest you drive past these scam artist at hot wire auto sales Cause they sale better cars on craigslist this company for being spineless and taking advantage of a person who needs a car.
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November 2021 by Lizzie Hurn
Great experience! I would recommend them to anyone looking for a mechanically sound vehicle. They are very great people to work with. Super honest, great to get along with and not pushy. A definite 5 star!!
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April 2021 by Angel
Honest, friendly people who are easy to talk with and good deals.
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January 2021 by Hoy Alan Bartlett
I gave 6900(During a pandemic)Drove this car 2 daysIts been in the shop a weekIve never had an experience with such trash in my life do yourself a favor and go somewhere elseAny good review on here is probably a lie
