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September 2023 by Sweets n stuff
Hands down, phenomenal service.. straight to the point , they listen and try to make sure you get what you came in for-- I got exactly what I walked in the door and asked for- maybe even more lol my car is phenomenal! Brandon took the time to show me how to use all the features my car came with he checked on me a few days later to make sure I was good, or if I had any questions- great service all the way around- thank you Brandon for helping get my Electric Blue Sentra! And shout out to all the staff there all friendly and helpful!
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September 2023 by Ron Hight
It doesn't seem as your staff sold us a vehicle, more like they helped us purchase one. Gage was great and treated us fair and was completely honest with us. That's huge in my opinion! Will definitely be back for all my auto needs!
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September 2023 by Catrina Steinmann
Brandon was awesome. I felt they were honest, not trying to sell me a car but giving me all the information so I could make the best decision for my family. I will recommend them in the future.
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September 2023 by ronnie harps
I was on my way to Oklahoma city when the bottom plastic panel that protects the underneath of my car came off. Knowing that I was hours from my home I knew if I drove it like that I would take a chance of something bounce up and damaging it. Frank Fletcher Nissan was the closest Nissan Dealer for my Rouge. I expected to pay a lot to get it done then I met Antonio what a amazing young man he when out of his way to help me and my wife. Not only do he fix the panel but only charge me the price of the push pins $28,but this the kicker my passenger window was off track he even reset that at no cost plus said if we any problem on the way back he got us. Any Dealer that hires a outstanding person like that has to be great to buy from. I know that God put people in you life when you I am so glad he let me met Antonio. Give Frank Fletcher Nissan in Joplin,MO a visit I think you will feel like they make you feel at home..
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September 2023 by Chris Floyd
Steve did a great job of explaining what my vehicle needed, getting the part ordered quickly, and getting the repair scheduled within the week. He also did a great job of keeping me updated throughout the process. He was very friendly.
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August 2023 by Ajay Kuchipudi
I have 2021 nissan altima i give my car for service ( oil change and tire rotation) every time they did mistake they don’t have proper wheel balancing machine and they do scrathes and broke my alloywheel for me this is the third time happen and they are argue with coustmers afterthat they are changing the pictures and lying and they are trying to blame on us .i strongly recommended dont give your cars for service in frank fletcher nissan ( joplin) and especially service advisor ( steve wright) he is a very very rude with all customers and below and i shares with proofs also so please dont give your cars in frank fletcher nissan
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August 2023 by jan beaver
I went to see Rocky about a new car, he put me in touch with Brandon. From the moment he came out and shook my hand he was friendly, professional, but not in a suit and tie stuffy kind of way, more like that sweet neighbor boy you have known for years. They were fair and gave me a great deal and I could not be any happier. I will definitely be back!
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August 2023 by Pamela Strickland
Honestly I dreaded it because I wasn't sure what I was doing and had no help. But Zach Tucker, the salesman who helped me, made me feel like I had a friend helping me through the process and not a salesman pressuring me. And I can say the same thing about Wes Simmons. They were both amazing and made it an enjoyable experience.
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July 2023 by Abbey McNally
Such a great place to buy a car. They take such good care of you, your oil changes are cheaper than anywhere in town and done with such professionalism and care! Go see Zack Tucker and get the best deal on the car of your dreams!
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July 2023 by Julie Jeffries
No complaints. Alex from Frank Fletcher Ford was amazing and jumped right in to help us find a new car, even took us to Nissan and looked at all available models with us. Brandon did an excellent job showing us how our new Rogue worked. Thank you!
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June 2023 by Greg Dolgoff (ZARGON)
I bought a Nissan kicks, it's a small SUV and I got about 36 mpg around town... Even Mr. Ducky liked it. I then bought another car from Frank Fletcher, a 2024 Subaru, and Mr. Ducky liked it better. The Kicks is a Beautiful little SUV, come to Frank Fletcher for the best deals, and tell them Mr. Ducky sent you...
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June 2023 by Sam Goade
Zak was wonderful! He was very patient with us and answered all of our questions. Zak reviewed all the details of the new car we purchased and made sure we understood all the basics of the car. I would recommend Zak to anyone who is looking for a new car. Fletcher has a super employee and sales professional in Zak. The whole experience with Fletcher Auto Group was highly positive and entertaining. We truly had fun at the dealership in Joplin.
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June 2023 by Valerie Carney
Treated me with respect and completed the repairs timely. Haven't had any issues since. Service rep seemed to be knowledgeable and made me feel comfortable with my expectations.
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June 2023 by Randy Tolley
Everyone was super nice. Zak was great and so was Bryce in finance. The service question would be an absolutely would if we lived closer. We live over an hour away. Highly recommend this dealership.
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June 2023 by Gwynn Michelle
I cannot express enough how impressed I was with this dealership... From our sales person, to the finance office to the service staff/area tour! As someone with high anxiety issues, I was treated so professionally and graciously to accommodate my nerves and make the experience of buying a vehicle the best possible. Zak was the young man that worked with me and I can't say enough good about him and the way he made things smooth and easy for me. Thank you!!! I love my Nissan Kicks and would definitely recommend this dealership to anyone! (This was my first time buying a vehicle in over 25 years!! #nervesgalore lol)
