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January 2024 by Jeff Wehr U. S. Army Ret
I have been with First Missouri Insurance for nearly 19 years and feel like family whenever I call or go into the office. My home and truck are both insured with them and have had multiple vehicles, 2 homes and an in between rental house all insured. Don and his people have always found me the best rates and calls me any time he feels he may be able to get me a better rate. Don goes over the new rates, compares any minor differences and we even compare outside companies that I have researched on my own and I am very happy to say that FMI has been my insurance agent though all this time. Thank you Don and family!
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November 2023 by 8xovermissoctober
I went to cancel my insurance policy with them after so many failures on their part, and cherry on top...they couldn't find my policy but then realized they couldn't find it because it had been cancelled. I didn't cancel it. No one could tell me who cancelled it. I never got a notification it had been cancelled. Must have been hard feelings from after the owner berated me for asking why on earth they only had liability coverage for my truck that had a lien on it, I guess. (And again. No one could find any paperwork showing that that was the policy I had ordered...because I clearly ordered full coverage as the law demands a vehicle with a lien carry...) I'm sickened to even have to give them one star, honestly. Horrible experience with a horrible man who thinks it's alright to act aggressively toward his female customers. Real big, scary man ?
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April 2023 by Shawn Hall
Have been using them for two or three different kinds of insurance for years very happy with the service we receive
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February 2023 by Howard Burnison
Very helpful and knowledgeable. Willing to listen to your needs
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January 2023 by Scott McCully
In the last month we had a car repair and traded autos. Everything was processed effortlessly.
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January 2023 by Dana Volner
Love this agency for my commercial insurance. Beth bass is an absolute life saver. She's so nice, very knowledgable, always gets back to me quickly, and has just made all of my insurance needs an absolute breeze. Thank you don gould agency!
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January 2023 by Roger Sandefer
Family owned by people who care
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January 2022 by James West
I love it
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January 2022 by Kanobin Troll
Been going throug don ghouls Agency for several years excellent service and value!
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January 2022 by Matt Jordan
My wife and I did not have a good experience with them. Always very difficult to get through to someone and had to play phone tag to get anything done. constantly had to advocate for ourselves and overall they brought little if any value to the table. Much simpler to source insurance prices ourselves. Do not personally recommend. Called to provide feedback as to why I was leaving and seeking auto insurance elsewhere and was hung up on. Par for the course.
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January 2022 by Daryl Hendrix
Awesome insurance from down to earth ppl. I recommend them to anyone.
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January 2022 by Brian Seay
Good cabies
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January 2022 by Brandon Book
Love this place. Great food in a chilled environment.
