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December 2023 by Malinda Spencer
Tracking does not prove accurate for delivery, and the 800 number is no help. I WAS able to retrieve my packages at the facility, but it is not easy.
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September 2023 by bjbalentine
Way to go FedEx. I was told my package was on the truck by 6 a.m. and would be delivered by 8 p.m. Waited all day - tried several times to make contact and was assured it was out for delivery. No delivery!!!!
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August 2023 by Deborah Bell
My ordered items of antique china and goldware were damaged by fed ex. I witnessed the fed ex driver drop 5 stacked boxes one at at a time at my garage door (where my car would have ran over them)on top of each other which broke open the bottom box with hundreds of dollars worth of items. I have attempted to reach the owners of the route but they have not returned my call.I would expect better of fed ex
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August 2023 by Ian Derrickson
Still waiting on a package that has been in Joplin the last three business days. No way to contact anyone local for any sort of service. They must have knew their service was going downhill that's why they closed their ship and receive location on site or I could have went over and picked it up. I probably won't use FedEx again. You would think communication would be better in an age of up to date digital reporting... however...it's just more incompetent. Shipper beware!!
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August 2023 by Bradley Waters Roark
I'm 62 years old and disabled and I finally am getting the last parts for my 64 and a half. 260 V8 Mustang. The last six packages for the last months and months have been delivered to the wrong address every time. Consecutively ? messing up the schedule to fix my car and making me go lift heavy items that I should not have to lift. I've called multiple times and so is my neighbor. He gets everybody's packages and just yesterday he told me he told the driver. It was the wrong address. The driver went towards the truck. Looked at him through the package on the ground and drove off ?. What kind of drivers do they have working for FedEx that can't read addresses and are disrespectful and rude? ??
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August 2023 by Jed Skaggs
Pickup driver Emily in Joplin helped me straighten out a shipment that I had mislabeled. She was so patient and helpful! Thank you!
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July 2023 by John P
Do NOT know how to effectively communicate with customers or even their own drivers! (Both city and truckers). This facility proudly operated by small children. DO NOT USE FEDEX!
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July 2023 by M B
When a package is clearly wrapped in tape that says FRAGILE and the fat lazy driver tosses it onto my front porch like a lazy walrus its upsetting !! I have a nice video of this ... dear driver , you are a lazy piece ....
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June 2023 by Devon Newcomb
If I could leave no or negative stars I flippin would..... theybare the absolute worst. Mybpackages always get delayed... and my last one was delivered too the wrong house. I wish with all my heart I would never get another package from the.
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February 2023 by Riki M.
Delivery person accidentally delivered my package to another place, I stopped by the main warehouse and talked to Taylor (he was awesome) and he found my package and got it delivered within 2 hours. Thanks again Taylor
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December 2022 by Beverly Waldeck
Had to have someone go 45 miles away to distribution center to pickup my medical supplies that were never attempted to truly be delivered. I'm home bound, so I was here waiting for my delivery all week.
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October 2022 by Gabrielle Hitzelberger
I was recently recruited as a team member of fedex ground and above all other places I've worked fedex is hands down, the best. Great environment, friendly coworkers, awesome supervisors..
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July 2022 by Megan Welch
Hardly ever deliver on time or to the correct address. The most unreliable shipping company out there.
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May 2022 by Soji Orebayo
They can’t trace my wrongly delivered package and no call back from them.
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May 2022 by Kevin Mage
I got an update on my phone saying my package had been left at my front door. Try again. It was left about 75' from my front door sitting in my driveway baking in the mid day sun.If you're too lazy to do your job go somewhere else. I didn't want to pick you for delivery anyways, it was the only option Walmart online provided. I prefer UPS or USPS to fedlax. I will go out of my way to avoid ordering from walmart online again just to avoid you leaving my packages in stupid locations.Heck. I'd rather ship to store and go pick it up myself than have you leave an item out in the weather right next to the road where someone can come grab it while i'm gone.