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“The representative I worked with - Taylor - is a literal God send ? went above and beyond to meet my needs as I dealt with car and car insurance issues - I used the rental for about 6 weeks and it didn’t kill me financially ?”
8AM - 1PM 2 - 5PM
2109 E 7th St, Joplin
Car Rental
“Though I was very skeptical due to prior reviews I took a chance and got a rental. It was a very nice car . I had no problems with getting in contact with anyone though I did wait to pick up my car but the employee was nice and very helpful with the process so that definitely made up for the wait.. I extended my stay for the Christmas/New Year's break and had no problem doing so and was charged exactly what I was quoted. Hoping for no future problems bc I will definitely use them again ?”
7:30AM - 5:30PM
1816 S Rangeline Rd Suite F, Joplin
Car Rental
“I met the Manager there and he was so Helpful. i was having issues everywhere else i went and He made sure i was taken care of and left with a rental. i really appreciate everything he did”
“The hertz rental at the Joplin airport was great to work with. He spent the time and let us look in different vehicles to decide what size would be best for our trip. Very kind and very helpful. Would recommend.”
Car Rental
Car Rental
Car Rental
Car Rental
“I rented a SUV for a business trip March 23rd through March 26th, recently. They were very busy and overwhelmed with rude customers. Johnnie Trey Rucker However, got to me right away as I informed him, I would not treat him like the other customers were. Then Jenna Bieber Got me the exact rental I was looking for and even did a switch out to give me the one I wanted despite being so busy. I do believe the company should get them some more help on the weekends because the employees were getting their butt handed to them, but we’re very kind to me. Upon return, they again gave me a great customer service and made sure I did not get any additional charges. I was not prepared for and got me checked in and out of there ASAP.
In the past, I have not had the best experience while renting a car, but I can Made some changes at this location and they were a pleasure to do business with. I will most certainly use them next time. I am needing to rent a vehicle. Jenna Bieber is doing a great job at this location and Johnnie Trey Rucker is a great employee for you guys.”