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November 2023 by Erica Lightfoot
Do not buy...I REPEAT DO NOT BUY FROM THIS LOCATION. I WOULD GIVE A NEGATIVE STARS IF I COULD! You will be ripped off of your money. I promise you that. The people at this location are very Incompetent in doing their job in so many ways. The BBB will be notified of this matter along with attorney generals office.
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November 2023 by mike parker
Went to a lot of car lots looking for a car and everyone treated us the same just wanted the sale stop in at car mart and Jessica went above and beyond to help us and make everything a fast and easy process we have had the car a couple months now and still love it
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October 2023 by Michael Landrith
BEWARE!!! THIS COMPANY is a criminal organization. I am a stroke victim which caused me to become late ONE PAYMENT so they repossessed my truck and kept all of my personal belongings that were in my vehicle. They will relentlessly harass you over the phone. In a nutshell, if you purchased a car here you better make sure you don't get sick or risk losing everything you paid towards the car as well as your property. They even pretend to have resolution specialists on duty but it's actually a chatbot. From the moment I set foot in the store the lies and manipulation started in full force and it's only gotten worse over time. Unfortunately I can't rate them with ZERO stars otherwise I wouldn't have rated them one star.
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October 2023 by Keaton Hively
This place really knows how to work with people. They were so helpful. I was recommended Car Mart through a friend, and I recommend them to everyone!
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October 2023 by Billy Scales
We enjoyed cooper thank you for the help of my 2016 Ford escape i love it they are great bout helping out with a new car cooper was a wonderful salesman and the managers thank again Floyd scales
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September 2023 by ARCHANGEL RAMIEL
Car-mart is a very good place, they make you feel like family. Definitely a great place to connect with!
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September 2023 by Susan Carland (Susie)
Jessica and her team moved mountains getting me my car! Highly recommend Car-Mart of Joplin. You guys are rock stars!
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August 2023 by Stacia Thompson
Cooper (with the good hair) was amazing! He was thorough and very informative. He spent his time with us and answered all of our questions. He made sure that we were confident in our decision to buy the car. The team here is wonderful! They even stayed late to make sure I was able to drive off the lot that day. They all have been very good to me thus far. I'm very happy with my purchase! I would give 10 stars if I could! Thank you! ?
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August 2023 by Ashlie Thomas
Alex and the store manager were absolutely amazing to work with. They made the process quick and easy. I would definitely recommend this location when purchasing a new vehicle.
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August 2023 by Lucas Christeson
Jessica is absolutely awesome and got me in to a better car then ive EVER had and it wouldn't of been possible without a little carmart magic that she has so much of!!! Would recommend to anyone and everyone i know or even run in to
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August 2023 by Paula Anderson
Very friendly service. No guilt or pressure sales. We loved Jessica is sales and the kids she let help us. He was so informative and king thank you all
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July 2023 by Roy Palmatier
I had to say my first experience with Car-Mart was very pleasant they worked really hard to get us into a vehicle. Just want to give a special thanks to Jessica. She knows what she's doing anybody that goes Car-Mart feel free to ask for her she is very accurate and we'll try her best to get you back outThank you again Jessica
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June 2023 by J H
Im paying $30K for a $3k car an My cars transmission started slipping the day after the 5 day return policy I purchased the extended service plan to cover problems like this after calling and speaking with the manager on a Saturday about it she informed me there mechanic would call me first thing Monday morning it has now been 7 days since I spoke with her and I still havnt heard from anyone I expressed my urgency with the matter because I'm moving out of town and I guess I'm going to have to get my attorney involved. Not a very good experience
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June 2023 by Dallas Carrell
This is a buy here pay here lot, as long as you are honest and legit they will work with you, the lady I worked with was amazing she gave me plenty of time to look over test drive and make sure I left with a car that was within my budget and something I liked, she was not pushy like a lot of sales people can be
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May 2023 by Kate Brown
Jessica Brower did the most amazing job helping me buy my first car. Was very understanding and listened to my needs and wants. I will be recommending everyone.
