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May 2024 by Skull Face
US Cellular is a terrible phone service. I was a loyal customer for years. However, I went on one out of the country trip, and my bill went from 79 to 107 due to turning my phone off airplane mode and it connecting internationally without my consent. Called and told them I won't pay that, and they refused to take off the international charges. They will screw over their loyal customers. Until you leave for a new company,then they'll send you offers like "come back to us for 35 bucks a month"
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May 2024 by Jay Jordan
The people work there are fabulous, but the service is the worst I have EVER had , calls drop , can't hear people and no internet connection, if I go across town , I might get something . Phone is almost useless .
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April 2024 by Shirley Balkenbush
Jessica is so great helped me with everything I needed. Got me an iPad and new phone. Absolutely Fantastic service….. very knowledgeable and pleasant to work with!
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March 2024 by Jerry Morgan
When I came into the store, I had to wait a whole hour and a half to two hours for the lady Brittany to get up and run off on the break and thank God that Jessica Rogers was in the building and she was able to assist me, she was able to give me what I needed and now I will have Internet at my studio to handle my professional business Way to go Jessica.
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March 2024 by Leyla Smith
Jesica Rodger’s was extremely helpful! Answered al my question and gave me all the information I needed for my new plan
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March 2024 by Megan McGrath
Jessica Rodger's helped me for 4hrs today! My phone was having software issues that were out of the associates hands. Although I was extremely disappointed with UScellular's technical support team, Jessica went above & beyond with contacting numerous people to try and resolve the problem. She then was excellent in setting up my new phone as quickly as possible. I would 10/10 recommend her & definitely appreciated her help today regardless of the frustration coming from UScellular's technical support team.
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March 2024 by Karen Mebruer
Jessica Rodger’s was so helpful in setting up our phone plan. She explained everything clearly and gave us all options available!
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February 2024 by Andrea Larison
Tristan Ziebarth was absolutely amazing to work with! He helped walked us through our plan and was so personable! 10 out of 10 recommend asking to work with him!
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January 2024 by Nikki Briggs
If I could give a zero I would. Worst Experience at a phone company ever! The salesmen (one of them being Tristian) will just trick you into a phone contract and adding a bunch of nonsense fee that your pay multiples times. They will promise you that it’s a one time fees but trust me your bill will just continue to get higher and higher. I don’t recommend anyone goes here once you sign up they don’t care
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December 2023 by Ryan Since
Tyrone is a great manager and extremely helpful.
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November 2023 by Nikki Warren
Tyrese has been exceptional and stayed after close with me to get my data transferred from my old phone to the new phone!
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November 2023 by Michelle Branch
Tyrese helped me set up my uscellular app to get my discount and transferred all my data!
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November 2023 by Kimberly Morland
Tyrese provided me with excellent care and even helped me get into Facebook
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November 2023 by We keep it 100
10/10 service. Feels like you're hanging out with a friend while you get your new phone. Tyrese and Tristan are awesome ?.
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October 2023 by Isaac M
10/10 service. Feels like you're hanging out with a friend while you get your new phone. Tyrese and Tristan are awesome ?.
