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June 2024 by Lynda Templeton
This store always has what I need and lots more!
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June 2024 by Mike Callahan
The clerk was great. The store is nice. The exchange policy stinks. I tried to exchange a back-to-school item that was given to me as a gift and even had the receipt, but was unable to do so without the debit card used to purchase the item. I just wanted a different color. I was told there was nothing they could do. That simply does not make sense to me. I encourage Staples to review their policies on this.
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June 2024 by Carol Abbottt
Great products and knowledgeable associates.
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June 2024 by Joey Stroupe
More than unhelpful.
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May 2024 by David Muench
STAPLES ASSOCIATES ARE THE BEST IN CUSTOMER SERVICE.
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May 2024 by Ken McCune
At the point of sale I decided against extended warranty and the employee persisted. Was told the chair would be put together by the next afternoon and they would give me a call when it was ready. When I received no call, I called Staples, and was told it wouldn’t be ready until this evening. I hope the product is better than the service.
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April 2024 by Mark Quattlebaum
My wife and I use this location all the time for our business and printed materials. The staff are extremely helpful and our print projects are printed on time and always look great! Super thankful for this location and staff.
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November 2023 by Samantha F.
Arrived at 6:35 to simply have my tiny stack of papers (under 20 papers already printed) spiral bound. Drove over an hour from the lake to have this done and the guy on the phone said he could still do it. When I arrived at the store there was a man behind the printing desk on his phone drinking a smoothie. He told me that he couldn't do it tonight because he had "closing work." It was very clearly the same guy I talked to on the phone. I didn't know closing work, involved smoothie drinking or phone time. But clearly it does to this unprofessional man. I will say this location has very nice employees during the day, it's just clear the "B team" is who works at night. Go to FedEx instead!!
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October 2023 by Tammy Weider
Was there on 9/29 at about 10:30 to get something printed. The lady at the print counter was awesome!! She was busy but took the time to help me with my item. Thanks you!
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April 2023 by Shawnna Kost
I would give less than this if I could. I paid for express service and received the confirmation to go pick up my order. When I arrived the guy told me my order hadn't even been started. This was the second time I had tried having items printed here. So, I had to miss my deadline which cost more money. I am very disappointed. I realize staffing issues, but then the website needs to reflect the not being able to accept express pick up. Especially for out of town customers.
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April 2023 by Josh Bray
I was told I would get the business cards today, whenever I came to pick them up. I was told they weren’t done and there was 19 orders in front of me so there was no way they would get done.The lady at the counter didn’t really care that I was told they would be done today and they weren’t done.Update :Went in tonight to pick them up, still not completed. There were two people in the store, the guy in the print area was busy working in the lady’s stuff )that I’m assuming had come in and got the same day). I’ve been a great customer for staples over the years and nobody cares about customer service.
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October 2022 by Christine Germann
One of the supervisors, I want to say his name is Cailin, has always helped my grandfather with his computer, printer, & all the questions he has. He’s helped him since he was an associate. He’s not quite to the point of posting reviews yet, but he appreciates everything he’s done to help him
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July 2022 by ReNae D
I am looking to buy a new laptop. After doing my research, I wanted some expert advice on the list of specs I had come up with. Tried calling Staples to see if this was something they could help me with.My call was given to Evan who spent a half hour on the phone with me talking about my needs & my options. He listened & gave me honest advice (even recommending I didn't need as much computer as I thought, therefore helping me save money) . He never tried to sell me or push me towards any Staples purchase though offered it as an option.He took his time to listen & truly help me. That is rare in today's customer service & I am very impressed! Thank you!
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July 2022 by Darrellene Green
This is the best staples around I get great service and knowledgeable help for my business needs.
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February 2022 by Matt Wheeler
Most everything office, in one store.