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“I had never been to this location before today, but after my experience with Gwynn I’ll definitely be coming back. At most businesses customer service seems to have declined significantly, but not here. Gwynn Is absolutely fantastic and her customer service is amazing. You go girl! I’ll be going to this FedEx for my shipping needs instead of UPS from now on.”
“Jim was working his butt off today trying to get passport stuff and post office stuff done! I wanted him to know that I really appreciated the work he put in to get my passport taken care of!”
“My wife and I use this location all the time for our business and printed materials. The staff are extremely helpful and our print projects are printed on time and always look great! Super thankful for this location and staff.”
“I just want to send kudos to our UPS driver. I was waiting for two packages and then the snow storm hit. Our UPS driver (County Road 608, LC) worked on Christmas Eve and delivered my two packages. THANK YOU! THANK YOU! THANK YOU! ... and Merry Christmas!”
“Have an issue with a package atm being in the kansas city distribution center going on 2 days now. The staff at the J.C. office were awesome about taking my number and will call when it arrives if today. Imo almost all the issues arising seem to be with the k.c. distribution center and I really wish management would fix that place bc they don't even have a 2 star rating I mean that's kind of an issue they would want to fix. But I am very happy and have always gotten great service from the J.C. office”
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“If possible, take all your Amazon returns etc to this store and not any other UPSdrop off location. They are fast, efficient, print out labels easily, and get it done without making you do anything but show your phone email. I spent 15 minutes at another location trying to get “self served” and 2 minutes at this UPS store.”