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October 2023 by Pamela D.
We were traveling with out RV and had a blowout and pulled off the exit and unknowingly stopped a block away from this business . How lucky we were My husband walked over and they said no problem they would help us immediately . We pulled right up to the front with our 38 ft travel trailer and they came right out , jacked it up , and put our spare on. They didn't charge hardly anything . Karina ( hope the spelling is right) had an amazing attitude , so helpful and saved our day. Highly recommend this place - awesome !!! And so thankful for them
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September 2023 by Rosalinda Mullins
My car just about went out on me. So they were the closest repair shop. Very understanding and knew exactly what to fix. I will go back. Very reasonable price. Thank you very much on short notice.
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July 2023 by Tae Creates
This was my first time getting my car checked out here and I can honestly say I’m upset I didn’t go to them sooner. They’re so welcoming and informative, they showed me what was wrong with my car with pictures and even took me to garage to further explain the issue. They were able to answer any questions I had and I felt really good with leaving my car in their hands and they were able to get the job done. I’ve been to different auto shops in Jefferson City, and I felt very welcomed coming here. I highly recommend!!!
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July 2023 by Kelsie Bailey
Helped right away without an appt. Made sure to figure out what was wrong with the car and fix it asap!Services: General repairs & maintenance
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June 2023 by Erik Rulison
Just called to get my vehicle inspected. They said they don't do inspections. Update your listing???
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March 2023 by Rachel Williams Bauer
Desperately needed air in a tire. After several failed attempts to find a working air compressor at a gas station and completely out of quarters we stopped in to professional automotive services. The man who helped us was kind and courteous and quick to help! Got us aired up and on our way all with a smile on his face. No charge for his time. His simple act of kindness was a huge help.Service: Tires
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January 2023 by Karl Quehl
I have been to this shop a few times due to it being convenient. Each time, I got my vehicle back with something not put back together properly, or the issue wasn't fixed the first time. Repair bills have been pretty steep as well.
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November 2022 by Emily
Very friendly and professional. I wouldn't go anywhere else for an oil change and minor repair (fortunately, all I've experienced at this point). Parts are ordered on the fly too. For instance, I needed a light bulb changed, it was ordered and delivered instantly. I would recommend dropping the vehicle off early so they can fit it in their schedule. The early drop off key box adjacent to customer entry isn't tamper proof but, there is security setup somewhere per the signs. Cost is comparable to other auto maintenance and repair shops but, they pride themselves on customer service. I will be back (hopefully, just for an oil change).
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September 2022 by Gary Moore
Customer service is excellent, cost is told up front and quality of work has always been excellent.Services: Brakes
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November 2021 by Brooks K322
An honest car repair shop! Who'd believe it! And they WARRANTY their work! The answer to a single woman's prayers.
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November 2021 by Debbie Dewart
I have used Professional Automotive since the first time I needed to take my car in . They have always been professional and very helpful. I have been satisfied with the cost and they have always contacted me if they find some that needs done. They definitely go above and beyond.Service: Brakes
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September 2021 by Brandy Page
Not to bad of a place, the guy with the long beard seems to be the owner maybe was wonderful. Didn't have a terrible experience and did get my oil change done there even after they left all the bolts detached on my wife's car after "fixing" the cooling fan. Was a little alarming but he made it right and got it taken care of. Will go back because of the customer service.
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August 2021 by Justin Stout
I went here because it was close to home and an old friend of mine ran the front. Shortly after dropping it off, he quit and all the problems began. For 3 weeks they had my vehicle. 2 of those weeks they were telling me the key was lost and they would have one made and get me in right away. They started screening my calls and hanging up or leaving me on hold everytime I called. They finally "found the key" and did a basic inspection of my vehicle. They wrote up many unnecessary faults with my vehicle. Several of them weren't even faults at all. The average customer would not know they are being taken advantage of which is down right wrong. I am a former auto tech which they probably didn't know. I ended up pulling my vehicle from there and dropped it off at warehouse tire after seeing how they were trying to do me. The bill at warehouse was cheaper and they were actually honest about what I need.Services: General repairs & maintenance
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August 2021 by Michael Richardson
Guys do great work there and the customer service is above and beyond. They even owned up to a mistake by not calling me to repair some thing and decided not to charge me for it unlike other places. Prices are high, But they don’t cut corners.
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August 2021 by Jennifer Adams
I am forever grateful for the employees at professional automotive! I have been going to them for years! They have helped me so many times when I was in a bind due to a vehicle being down. They are always super friendly and upfront about the what needs to be done, why and the cost! I would recommend them to everyone!Services: Air conditioning