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November 2024 by Lance Coursey
I absolutely use to use and think highly of Plaza tire until they absolutely and incompetent wronged me. I made and appointment and left my sons car there for a week. I wanted it aligned, inspected and the rear-end checked along with anything else that could be potentially unsafe. After they replaced the rac and pinion, u joint on the drive shaft, rear diff service and aligned it and after speaking on the phone and one of the workers saying that nothing else showed up on the "inspection" I retrieved my sons car. No more than 30 miles down the road the next day, I lose control and almost wreck going around 50 mph. It seems the control arm on the driver side was wore out. I have no clue why this was missed, but it should have been caught at least 3 times, first alignment, second alignment after the rack and pinion and the inspection. After arguing fault and calling highway patrol it seems they neglected to do an inspection. Their negligence saved their license I suppose. After arguing some more with what I assume was the manager he stated, "no, I told you the inspector would look it over like an inspection, but you have to make an appointment for an inspection"....... or something very close to those words. Their incompetence caused damage to the front quarter panel, the rim, the bumper, the tire and bent something else that I'm not sure the name is. I accepted everything they said it needed before it left and they are putting all fault at me. This could have been bad, for myself or my son. I will not rest until I tell everyone I know about this. My next step is filing a complaint with the Better Business Bearue.
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October 2024 by SUE Scott
they take care of my grandsons card. they know I take their advise on keeping their safe to drive on.I bought new tires three times since march of 2023!! excellent plays to go that don’t try to sell you things you don’t need. thank you!
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October 2024 by Sandy Mallicoat
Very professional and friendly
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October 2024 by Michael Couty
Had a great experience this morning getting my car repaired. Service was timely and efficient.
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October 2024 by Tiffany Hader
Always great service!
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October 2024 by Don Broermann
I visited Plaza Tire in Jefferson City, MO today. I had a fabulous experience and give my highest rating.
My son's 2001 Honda had a few issues. One item was something not within the business scope. However, Plaza still looked at this concern, identified the problem, provided a picture of the problem and suggested a business that should fix it. Clearly above and beyond my expectations.
Yes, they also fixed everything else requested.
Use Plaza Tire, you won't be disappointed.
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October 2024 by Rebecca Wood
Staff was great. I trust them with my car. I feel like they are honest, which gives me piece of mind. Other family members of mine go to them, too!!
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October 2024 by Joy Kiesling
Everything went great ,no complaints
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October 2024 by Hector Maldonado
Very good service and always do a grate job.
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October 2024 by serrich serrich
Worse con artist ever . Damaged my passenger side back tire and claims to charge me money for there mistake and won't even own up and say sorry. And wanted to charge me 90$ extra for there incompetence. Stop hiring eunuch. I had to go get a new tire cost me 145$ extra case of there employees. I would never recommend these thief's
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October 2024 by Moses MC
Experience was great and service was fantastic.
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October 2024 by Stanley Holt
Great service... pulled right up with a tire issue and I was taken care of... I'll be back!!
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October 2024 by Michael Herschel
Slow and low quality service, continually miss appointments and are understaffed
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October 2024 by Juan Contreras
This a place that I can trust
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September 2024 by justsomegringo
Stay away from plaza. When you ask and pay for road force balancing they will do a standard balance and refuse to break a bead even when you ask. Was told by them that it wouldn’t make a difference on my car tires. Brought my tires elsewhere and my road force numbers were dropped significantly from 20lb to 5lb on one and from 33lb to 19lb on another.
