Kohl's provides a generally good shopping experience with superior and great customer service, noted by multiple reviews. Staff are described as friendly, helpful, and worthy of acknowledgment. The store carries a wide selection of favorite brands in fashion, footwear, beauty, and home decor. However, some customers report struggles, finding prices high and the selection of certain sizes, like pants and shirts, limited. The shoe department has been noted as a crazy disaster. While the sales and Kohl's Cash offer savings, some feel the clearance discounts are minimal. The store offers hassle-free returns and free store pickup, though the floor design is criticized as horrible, making it difficult for handicap customers to navigate to the back for returns. The environment aims to be inclusive, fostering a sense of belonging.
Greta shopping experience. Friendly staff in the store willing to stop whar they're doing to help you with a price check or questions. The deals are good when they have sales and when you stack multiple coupons and discounts and kohls member discount and Kohla cash sometimes the prices can't be beaten anywhere. Nice store.
May 2025
Store was clean and orderly and well stocked. Sales attendants were friendly and helpful.
May 2025
Store was well organized and clean. Staff was friendly and helpful.
