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October 2024 by M F
Trims pawn down the road or no pawn.
Will give you the lowest price they see online just because they see it instead of looking for the real prices an item is selling for then quadruple the selling price.
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August 2024 by Curtis Thornton
Just a bad company come here if u want to be screwed
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April 2024 by Chris Dalkzul
They sell broken products and don't except returns, STAY AWAY from this place!
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January 2024 by pope creed
Great place good dudes will never go anywhere except this place!!
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January 2024 by LitPlaylist M.
Best Pawn Shop in Jeff City. Kind staff. Tons of jewelry. Tons of guns. Tons of Musical instruments. I love Family Pawn!
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November 2023 by Andrew Lueckenhoff
I always get some used DVD and Blu Ray discs from them. It's my preferred choice when I wish to purchase a Firearm.
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November 2023 by Jordan Beadle
Can’t answer the phone apparently.
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June 2023 by ImPretendtious
It’s a pawn shop, if you are selling they will offer the absolute bottom dollar and not a penny more with no room for haggling
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December 2022 by Frank Cantone
Great group of guys and gals. Have been going here for years and have always been welcome.
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September 2022 by scott schwarz
Amazing items in their shop amazing customer service overall the best pawn shop I’ve been to
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June 2022 by Robbie Craig
I do most of my business at the 2 Columbia locations. I decided this last Friday to go to the Jefferson City location. After standing at the counter for 20+ minutes with no assistance, I walked out. The were several firearms I was interested in. I will continue my business with Denver , Levi and Jeremiah in Columbia.
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March 2022 by Dan Kang
BEWARE when buying electronics from them......I purchased a supposed FACTORY SEALED new iPhone 13 pro from them on their ebay listings & after getting it a little cheaper than retail price I had it activated to only have it not work because this phone was reported stolen/blacklisted which any person can check with the S/N & IMEI number. Both APPLE & AT&T confirmed that this phone was definitely stolen. I must have messaged/emailed them 4-5 times to get 0 & truly 0 responses from them that EBAY & PAYPAL stepped in after I had to escalate it & even in their forum they didn't respond once but eventually got my refund back due to ebay/paypal guarantee policy. I would have had no problem & wanted to give them the benefit of doubt until they completely ghosted/ignored me which to anyone's eyes would make them look absolutely guilty of knowing this issue during this 2 week process to get everything resolved. I know things can slip through & mistakes happen as I also owned & operated a business for 10 years while also being in the retail industry most of my career, this was hands down some shady poor customer service practice.
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December 2021 by Topher Armbruster
they claim family prices but really mafia level 15% intrest daily on pawned goods as well.
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September 2021 by Skyler Miller
A young girl working the desk offered me $30 for a nice 10 track Peavy mixer, and then lied about finding a listing on Reverb showing the value of my item at $80 in very good condition. I had conducted a search just prior to entering the shop and knew full well that my mixer typically sells for $300+ used. Typical ripoff artists.
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February 2021 by Jim Mellenberger
I've been doing business with the Family Pawn stores in Jeff City and Columbia for over 20 years, now. They've always been there when I needed something, or needed to pawn for extra cash. Great folks!