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November 2023 by Chase Silvers
Tiffany Zeilenga was a wonderful banker to work with to set up our new accounts. Professional, kind, and not pushy. A great place to bank!
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May 2023 by M B
Love the location & employees. Not having hours on Saturday or full service banking is absolutely ridiculous! Other's have stated problems like being charged $7.00 for US Bank to cash a US Bank check ? I expect if I write a check to someone, my bank will cash it to the payee with no problem or additional charges. No longer a bank I want to do business with.
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May 2023 by April Bryant
Hope at US Bank in Jackson has been a consummate professional during a complicated family situation. We are grateful for her discretion and professionalism. We would recommend Hope to friends and family.
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February 2023 by Karl Hess
I had an electronic transfer made on their website on the 10th and still not showing up on the 15th, wish I had never done business with this bank.
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September 2022 by Brodie Bbbe
Just went to Jackson branch to cash a check written from an account at this bank.. no longer able to go into lobby.. every transaction is done in drive thrus.. so wait in line for over 10 mins.. they want to charge $7 to cash a check written off of one of THEIR ACCOUNTS! What is going on with this bank???! Seriously avoid this place.. go elsewhere
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July 2022 by Jackie Wilson
They only have one teller and they are never open past 5 PM.
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June 2021 by Tso
A us bank employee in Tennessee messed up when a customer was trying to withdraw $1500, and it instead came out of our account. After 4 days, guess who gets to eat that loss? Well, until the lawsuit is settled. 10/10 wouldn't recommend.
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September 2016 by Grant Gillard
Great staff! Always glad to see me, they even call me by name. Convenient location and helpful service. Tellers are cute, too.
