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January 2024 by C T
Great customer service, very friendly employees, and top notch mechanics!
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December 2023 by Arlene Bryan
Mike Ruppel was awesome!!! I would recommend them to anyone needing auto repair. Very honest, caring & dependable. Great customer service. Mike went over and above to help me.
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November 2023 by Ony Morose
They fixed my issue with my dex coolant, but as I was pulling out I started having issues. They disconnected one of my spark plugs and it almost ruined my engine. Thankfully I caught it in time before it could damage my engine too bad, but now I have to get new spark plugs. (My issue was underneath my car connecting front cooling to rear cooling so there's no reason they should have been anywhere near my spark plugs)
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September 2023 by Melissa Broyles
These guys are the best. They were completely honest and upfront with me about what was wrong with my vehicle. I would recommend them to anyone
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September 2023 by Tom K.
Finally, a true mechanic who diagnoses the problem and finds the right solution! Caleb is excellent!
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September 2023 by Sarah Trotter
Fixed the timing issue on my car. Also diagnosed what had cause the issues and repaired that to prevent it from happening again. They were always courteous and were very helpful answering my questions.Services: Auto engine diagnostic
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July 2023 by Kyle Eudy
They were able to detect and quickly fix a nagging check engine light issue with an EGR valve on an older truck. Thanks!Service: Auto engine diagnostic
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July 2023 by Rick Pobst
Did an excellent job very courteous went through and checked everything well, satisfied the clutch, they put in, has never performed as well as it does nowServices: Carburetor cleaning
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July 2023 by Jennifer Wilcox
They did an absolutely wonderful job, didn't try to squeeze every dime out of me. Me and my husband broke down on the way back home from nashville, they allowed me to tow my vehicle there and made me feel my vehicle was safe. I was told by so many people it was going to be a minimum 500$ fix, they were able to diagnose it properly and i only ended up spending 200 and some change. Very quick, thorough and professional service, I will be going back for any and all needs for my vehicles and would also highly recommend this business to friends and family as well!
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July 2023 by Clay Riley
Glad to have a trustworthy repair shop in Jackson, Mo.! Ruppel's determined my problem right away. Ordered needed part and installed it correctly. Very quick and very helpful. I will definitely use their shop again many times in the future.Service: General repairs & maintenance
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June 2023 by Nicholas Presley
I recently had the pleasure of visiting Ruppel Auto Service, and I must say that I was extremely impressed with their outstanding customer service and exceptional repair work. From the moment I walked in the door, I was greeted with a warm smile and a friendly hello, which immediately put me at ease.The staff at Ruppel Auto Service went above and beyond to ensure that I was completely satisfied with their services. They listened carefully to my concerns and were able to diagnose and repair my vehicle quickly and efficiently. Not only did they fix the problem, but they also performed a thorough inspection of my car to ensure that everything was in good working order.What really impressed me, however, was the level of customer service I received. The staff at Ruppel Auto Service were friendly, knowledgeable, and genuinely cared about my experience. They took the time to explain everything to me in detail and answered all of my questions, which made me feel confident in their abilities.Overall, I would highly recommend Ruppel Auto Service to anyone in need of quality auto repair services. Their dedication to customer satisfaction and exceptional repair work truly sets them apart from the rest. Thank you, Ruppel Auto Service, for providing such an amazing experience!
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June 2023 by Chris Davis
Nice guys for sure . Highway robbery with the prices they quoted me. 3 times the price for diagnostic fees and 4 to 5 times anyone else for engine swap. Total joke, run far far away from these guys.Service: Auto engine diagnostic
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May 2023 by Gege Quinn
This business has Professional, caring, and knowledgeable employees working here. We are extremely satisfied with their help and workmanship.
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February 2023 by Paula Steuernagel
Ruppel's is great! They send reminder texts which help me a lot. They are very professional and tell me about my car every step of the way. I feel at ease even when the check engine light goes on. They check out everything and make sure my vehicle is safe. Wonderful business!Services: Auto engine diagnostic
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October 2022 by Amanda Meystedt
Very upfront about everything. From diagnostics to cost to educating us about our vehicle. We were always kept in the loop. Would highly recommend.
