Fruitland Hardware is a local small business that provides outstanding customer service to its community. The store is known for its friendly, welcoming, and extremely helpful staff who are always willing to go the extra mile to assist customers. They have a large selection of hard-to-find parts, and even if customers are trying to do something unusual, the staff will work to find the right solution. Customers appreciate the store's small-town, community-oriented atmosphere, with one reviewer describing it as having "that small-town hardware store like your grandpa used to visit" vibe. The staff is praised for their knowledge and willingness to lend tools and provide guidance, even outside of regular business hours. Despite being a bit more expensive than larger retailers, customers feel the exceptional service and support for the local community make Fruitland Hardware worth the extra cost. Overall, Fruitland Hardware is a highly regarded business that provides a level of personalized attention and assistance that is difficult to find elsewhere.
We rented Uhaul from them they were wonderful and accommodating. Such nice people
March 2024
Great customer service. Had a last second load of hay and someone ripped the trailer plug off. Got to the store 5 mins before closing bought a plug and he lent me the tools and flashlight to fix it right there in the dark. Past closing time, even sat outside and chatted with me for a bit. Great place.
March 2024
Customer service is OUTSTANDING!!! Always friendly, welcoming, and extremely helpful. Large selection of “ hard to find “ parts. As a local small business owner myself, I prefer to keep my business local to support our community. If you have never visited Fruitland Hardware, you are missing out.
