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January 2024 by C Cascade
I paid for a rapid covid/flu test panel, the results were supposed to take 15 minutes. it took over an hour and all the tests all came nack negative. I was really ill, i went to urgent care a couple hours later, i was positive for flu. A total waste of time and money. I doubt they even actually read my test
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January 2024 by Aaron Shivers
I received a prescription that was damaged in shipping. The pharmacist told me that it wasn't her problem and refused to replace it.The reason why I started having my prescriptions shipped is because of their lack of customer service. I transferred to another pharmacy, so that problem's solved.These people are so simple minded that they can't understand they're being replaced by machines for this exact reason. Nobody wants to deal with them and their miserable attitudes.
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December 2023 by Lisa Rodriguez
Fast stop get in and out quick
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November 2023 by Patricia Golding
Love this place!
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October 2023 by Ann Milum
They're to slow
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September 2023 by Brandi Horton
Friendly and fast service their prescription line was great?
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September 2023 by Janise Strever
Try to get drugs delivered since last Wednesday still waiting they keep texting me and I call them I need meds delivered these people just do care
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June 2023 by Alexis
The manager at this location is a racist Karen, she was eyeing me throughout the store and followed me to the door accusing me of stealing a bottle of white out I had decided to put back and then proceeded to kick me out the store. This is the second instance this has happened to me in Independence.
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April 2023 by jason hale
I'm in the store probably more than I'm at my own house and I'm not the easiest person to deal with sometimes and if I have any problems they fix it they take my temper with a grain of salt 99.9% of the time they are dead on. The pharmacy customer service is absolutely amazing rock stars especially Carmen and Clara and there's one other girl I can't think of her name Connor does an amazing job and I couldn't be prouder and go deal with them if you have to have that experience I recommend it yeah I could give him 20 Stars I would but Google won't let me do that
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April 2023 by Nikki
Their coupons never work. I know because every time I go there I get stuck behind someone trying to using them. Could use more employees. Checking out always takes forever. A bit more pricey than the regular stores.
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April 2023 by Paige Wright
Hakeem makes this Walgreens worth going to again. Always super polite, and respectful.
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March 2023 by Jenniekcmic Kcmic
Horrendous customer service specifically at the pharmacy drive through window today!! Been going there for years & never seen the lady that unpleasantly greeted us today & don’t think she works there regularly but she was awful! My keen sense tells me she has problems/altercations with customers regularly! The job is focused on customer service & someone in the hiring department got this one all wrong!
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March 2023 by bridget mcnurlin
This Walgreens would not take my stuff back had a receipt for it . The lady cashier said I had to come back tomorrow and talk to a manager. I purchased it two days before. One star for me !!!!!!!
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February 2023 by Sarina Coen-Singh
Sat in drive thu for pharmacy and sat here for 30 mins .. but I went to cvs first and was done in 8 mins this is lousy
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January 2023 by Devious Uno
The worst pharmacy in the state. They have rude disrespectful employees. They never have anything correct. They constantly have excuses. I've missed procedures cause they haven't had anything ready that was ordered 14 days in advance. They're also are messing with people's health. People need their medicine. Especially when a procedure is having to be put off. Repeatedly. I even asked them to send to a different Walgreens. So I can have it filled instead of dealing with them. Said they transferred. Come to find out they still haven't done there job. They need to close the pharmacy down at this location. They are getting paid to sit on their hands. Or corporate who I've spoken with needs to do something. I've even had them close the curtain in my face while trying to figure out what's going on. Awful.
