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January 2024 by Google user
Keep being exactly how you are! I love my Local Uhaul and all the staff are so fantastic! I even got a storage here now. Thank you, U haul! My Father used U haul in the 70s. Now I'm carrying on the tradition.
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December 2023 by B S
Excellent customer service. We've used them several times and they never disappoint. Very friendly staff.
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August 2023 by Angalena Cook
This review is NOT against this particular business but about the truck and the "movers" that were hired through a U-Haul affiliate.We drove the truck from Independence to South Dakota. It was the WORST riding truck I've ever been in and my father was an OTR truck driver! We stayed the night in Mitchell S.D. and upon arriving discovered that the truck leaked and because it was raining, several of my belongings were ruined, including two, beautiful canvas pictures.The "movers" were two young men who acted like they'd rather have been any place else than helping us load the truck. They had even canceled the first day that they were supposed to be there, making us a day behind. Consequently, they "threw" three, long pieces of glass that went to my expensive sofa table in the side of the truck and because the truck was such a rough ride the glass SHATTERED all over the truck! I can't tell you how angry I am that MY PERSONAL BELONGINGS were treated with such little disregard. U-Haul and the moving company WILL be hearing from me and I will NEVER recommend the "little boys" who helped load the truck. What a horrible experience!
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April 2023 by Lyna Price
Used this facility for an inside unit and an outside unit for a little over 1 year. Clean, and secure,....I have nothing but good things to say about my long-term storage rentals at this location. Sam is the man here. The staff is just as knowledgeable, hard-working and just as helpful as Sam too.
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March 2023 by Dakota Smith
The employees were somewhat helpful. Ultimately decided not to business with them. The low rating is because there was an overwhelming amount of cigarette smoke in the lobby that it made my eyes sting.
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February 2023 by Red Tiri
This place is by far my favorite!!! I was moving from state to state and encountered several issues with the location I was returning the truck and getting my storage. I then did research to find the location and it was the best decision. They not only handled my return situation, but Sam was able to work everything out regarding storage as well!! I will definitely only use this location now for any moving needs. I will also be recommending it to all my friends, family and strangers!!!!
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June 2022 by Jay R
I was overcharged gas and an extra day even though I had refilled and turned in 30min early.Make sure you snap photo of the gas level, miles and vehicle conditions for your own records and to dispute in case you’re also overcharged.
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April 2022 by Robby Casteel
This is THE BEST U-haul facility in the WORLD!I recently had to deal with 3 different U-Haul places. After a very disappointing experience at 2 U-haul places, This place went above and beyond to make my move go off without a hitch. This place was fast. They really knew what they were doing. They answered all of my questions, and even hooked up a trailer to another U-haul so I could test and make sure my truck would fit on the trailer safely.U-Haul needs to send employees to this place for training. They REALLY have their stuff together.
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January 2022 by Andreas Schluttenhofer
Went here last year to have my propane gas tanks refilled quite a few times. All friendly and capable staff, helpful, polite and nice. Price beats buying a full tank exchange, also helps with not only 20lbs, but 30lbs± tanks. Seen a craftsman bringing in a 100lbs (or bigger, hard to tell) with a pickup truck. Tanks need to be standing during transport, so big tanks can't be filled and taken away with regular cars, 20 or 30 lbs-ers should be fine. Thanks U-Haul for excellent service, will be around soon, for another round of propane fill-ups.
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November 2021 by Chad Herfel
Every time I go in to service my account here I leave with a positive feeling. I recommend working with the people here.
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October 2021 by LADY T
I had a very good experience at this u haul and is one of the best in town because of Sam. He has very good customer service, and quick and efficient. The service that I got was a storage for 4 1/2 month while looking for an apartments and I rented before and after with a u haul truck and they were in excellent condition. Thank you Sam for putting me at ease knowing me personal belongings were in good hands and giving me the best customer service.
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March 2021 by Lawrence Leek
Always good service
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February 2021 by Trianna Wilborn
Great service and prices highly recommended!
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January 2021 by James Hardy
some employees are incompitent outside bathroom doesnt work left my false teeth in the bathroom told them left my # annd name never called me
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October 2020 by Chris Chrisman
Owner is awesome. Fixed an issue I had from a different u-haul location during my drop off no questions asked. 10/10 would recommend.
