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March 2024 by Ms C
Excellent!! Great mechanic. Honest and trustworthy, both Mr and Mrs Thomas care about a job well done. I am very skeptical about a mechanic because my father was a mechanic, and I don't trust many. Thomas's are truly trustworthy. They will do a job well done. I guarantee you will be satisfied with the work done at Thomas Automotive. (Buick Regal)
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March 2024 by Megan Winemiller
Excellent customer care!!!! Professional, kind, and honest people. The repair was done so quickly! Will absolutely be coming back for all my vehicle needs!!!
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March 2024 by William Rothweiler
Several issues here.Missing at least one bolt after water pump service that holds the wiring harness to the tensioner bracket.Paid for a brake fluid flush and he just tried to empty the reservoir and overfill with fresh/no bleeding. (Verified visually and with a tester)Paid for an alignment and it was way off toe (verified with a printout from another shop because TA didn't provide one)Top all that off with being charged for an oil change I didn't ask for and then getting very argumentative when I noticed the charge. (I always do my own oil changes) ~was given a partial refund for the oil begrudgingly.I also noticed when my vehicle was on the lift that the rear posts were in the wrong spots.So many red flags...stay away.
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March 2024 by Steven Smith
Staff was very knowledgeable and professional. I called from a family referral and they took me right in. I came to them because Nicholls Performance in Grain Valley wouldn't uphold their warranty. But Tommy took it and ran with it and made it perform correctly. I appreciate the fast and professional service. Great Job Thomas Team!!!!!!!
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February 2024 by nathan molina
I brought my car in for a brake change. The price was affordable and the customer service is excellent! 10/10
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January 2024 by Felechia Vineyard
Thomas was thorough and professional. We are pleased with the repairs.
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January 2024 by Donna Mills
Needed break lights got me right in
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December 2023 by Deana Mullens
Great mechanic and great businessServices: Steering & suspension repair
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December 2023 by William Lisle
Does great work, dependable and efficient
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October 2023 by Felicia Cook
Fast, friendly service! The only place I will take my vehicles to! Affordable service you can count on, family owned by some amazing people that treat you like family everytime.Services: Transmission
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October 2023 by Jason Stillwell
I would recommend Thomas Automotive to anyone without a doubt! Very professional and reliable. The best customer service and reasonable prices. My go to auto shop for the Wife and I from now on!!! Thanks again to the Thomas family.
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September 2023 by KEENA SURFACE
Great family owned business. Was able to get my car in & out with very little wait time. Will definitely return for all my car needs.
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September 2023 by Tom A.
Found this company recommended by another automotive company too busy to help me; and I am so grateful!Thomas Automotive found my problem and fixed it right away. I found the owner and head mechanic to be knowledgeable and honest, ( a rare combination with many automotive shops in the area). In addition, when a last-minute problem popped up before a road trip, they found the culprit and we were on the road. They also refused to except payment because it took less than 5 mins. to correct. I am having more work done on another rig next month. I would highly recommend this shop. Try it and be another happy customer!BTY, estimates are only 50.00 with this shop, a real money- saver.
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September 2023 by Kandy A.
Great experience! The customer service was exceptional and the quality of the work was above and beyond. Thomas Automotive was able to diagnose and correct another auto repair company's work timely and reasonably. They were even able to take time to check an ABS light on our son's truck as we were heading out on vacation. Customer service such as that is rare to find. I love that they are a small locally owned family business. This is exactly the type of business and ethic we want and will continue to support with our business.
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August 2023 by Diana Butler
Since I slacked on giving 2 reviews. I owe Thomas Automotive some kind words!!! Great place to take your vehicles for service. They always get my car right in when needed. The customer service is exceptional!! Recommend Thomas Automotive for your car care needs.Services: General repairs & maintenance
