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June 2024 by Kickerback
This is probably one of the best shoe repair shops in Kansas City. Very honest very good at what he does and if you make some mistake, he’ll make it up to you believe me so if you want a good shoe repair or leather shop it’s worth the drive and worth your time.
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May 2024 by Elizabeth S
Some of the stitching popped on a pair of my work boots that were around a month old and instead of exchanging them and going through that whole process I decided to try this place. They were fast, affordable and knowledgeable and even reinforced my other boot so I didn't end up having the same problem. I'm super grateful!!
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February 2024 by Carol Holder
I took my “project” to them. They looked it over and told me they could do it. It was quick and perfect. The cost was very reasonable and they were a pleasure to work with.
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January 2024 by Ben Wilson
Had a small fix. Dropped it on a Thursday was given a claim ticket and told to pick it up Saturday afternoon. Forgot Saturday (by 3), closed Sunday. Went to pick up mid morning Monday and it wasn't done. No apology. Just told "can you come back this afternoon?" Came back at 2:30 since they close at 3. Was told it still wasn't done. They completed the work in 3 minutes while I waited. Why did it take a full 24 hours longer for a 3 minute job? Also the item will have to live in my garage for a while since it lived in a cigarette filled shop for 5 days. Good work but service is sub par and I'd definitely rethink taking an item there such as a nice purse or garment that you would want to wear or couldnt easily wash. It's a free country but smoking in a shop with collectibles and other people's garments seems like a poor choice.
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October 2023 by Robert Lintner
I have a 6 year old pair of boots that I wear daily and fit perfectly. I recently noticed the stitching on the top of one started to come undone. I googled and found Shoe Express. Drove over and was greeted by a man with a smile. I asked if he could repair and he looked them over, sat down , at stitched them right up. He suggested that I apply mink oil occasionally to help prevent future issues.I was in and out in 8 minutes. The cost was better than expected! I will absolutely come back for any future repairs. A++Thank you!Rob
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May 2023 by Andrea Haley
This was my second time using this place. Hesitant because the last time I had to leave my leather purse outside for 3-4 days to air out the smoke! Decided to drop off a couple of pairs of open toed sandals and a purse to stitch where it has separated. It took 4 trips to get items completed. He finished them when I showed up! Had to wait on top of multiple trips and 4 days past the pick up date given.Day 1 now of de-smoking outside.
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May 2023 by Shari Freeland
My husband takes his boots there and is impressed with the quality of the work. The person who works on the shoes is very thorough and takes the time to explain what needs to be done.
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April 2023 by michael c
I’ve always had excellent service here
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January 2023 by R D
Prices are ok, not outrageous but also not the best deals. Dropped off a pair of old boots I love for resole work and to patch a small tear in the side of the leather. Picked them up after a couple days and the work was ok but the edges of the new soles were not sanded very well and the small tear was not repaired (not entirely too upset at this since he sort of just threw that in after we discussed pricing for the resole, but if you say you will do something, please do it). All in all, average.
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December 2022 by Rod A
Prices are ok, not outrageous but also not the best deals. Dropped off a pair of old boots I love for resole work and to patch a small tear in the side of the leather. Picked them up after a couple days and the work was ok but the edges of the new soles were not sanded very well and the small tear was not repaired (not entirely too upset at this since he sort of just threw that in after we discussed pricing for the resole, but if you say you will do something, please do it). All in all, average.
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November 2022 by Maxwell Krem
Had the soles reglued on a pair of shoes for $17. The proprietor also included a shine.It is an interesting little shop, and the proprietor is laid-back and pleasant when you talk to him, though he might seem a bit (too) nonchalant at first.My biggest issue is not with the shop but with the parking available at the shopping center, which is overrun with First Watch patrons.
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October 2022 by Kate Minear
Had some shoes that got put threw a house fire . He cleaned them up and salvaged what he could turned out way better than I expected also took him some batting gloves that needed some work haven’t gotten those back yet but I’m sure they’ll be good as well
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August 2022 by Justine Coleman
If I could give this any number of negative stars I would say negative 20. He completely destroyed a very good pair of boots That needed a very minor fix. Simply put the lining in the boots came a little loose we needed a simple stitch and he was in such a hurry that he buckled up the entire lining along the heels in both boots and then his fix was the worst work I have ever seen period shameful work I gave him ample chances to fix it and it took a solid week and a 1/2 longer to get them back and when I got them back these stitching is crooked and not even the same color as the original stitching on the boots and the leather that he put inside the boots ruins the entire balance he didn't even take the time to fully glue it in I cannot believe how angry I am no one should go to this store
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May 2022 by Robert Libberton
I have used this shop over the last year to repair 10 ebay/ poshmark finds. the owner is reasonable and sticks to the quality of his work.
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November 2021 by Karla Wilcox
Always receive excellent service at reasonable prices.
