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“I was very happy with the customer service I received at the FedEx Office in Independence on Noland Road. I had a special item that needed to be shipped and I had not boxed it. Reba Hodges, the store manager, saw that I was in need of help and jumped into action. She immediately got to work cutting a box to size for my oddly shaped item. She made sure that it was padded well to help prevent potential damage during shipping and taped it up so it wouldn’t come undone during transport. I wasn’t able to access the shipping label from my phone and she was very patient with me while I had my son access it from home and email it over to the store. At the end of the transaction I inadvertently left something on the counter when I left and she promptly called me to tell me I had left it. Kudos to Reba Hodges for her exemplary customer service skills.”
“We went "walk in" to get Passport renewed for my daughter, All post offices in Bay Area need Appointment, we had filled online application, he did a great job to complete our process within 10 minutes. Customers/applicants please fill your online application, have photos & copies of documents for expedite the process.Carry debit card, cheque or cash. Hope this helps.BTW for adult applicants who doesn't have appointments, please visit post office on Lawrence & Arques, They allow walk-ins . Thank you.”
“My mailman Matt H. is the best. He realized something was wrong with a man on his route & let a neighbor know so that the neighbors could check on him.
Thank you Matt. I am going to miss you.”
“This is my only day off this week, I walk up here to get my mailbox key and they have a sign stating they will be closed 25-27th which is not posted on this site. How inconvenient.im expecting important package now I have to wait over a week an half till my next day off.”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“I would like to say I visit this location on a regular, they are always polite willing to give the extra mile and help! Today my ups great experience was with Raj!”