“I have had a mailbox here for multiple years now. Always friendly and helpful. if they aren't slammed when I walk in the door, someone at the desk "Box ***" and someone in the back already has my mail. They are always willing to answer questions, and if they don't know they find the one who does. Based on what I have walked into a few times I am sure some of these low star reviews are from people that came in, and started to get irate over UPS shipping rules/policy, or they just had a foul attitude and were told to come back when they fixed it. Remember folks the customer is always right...In matters of taste. These folks are here to work and go home. Don't shoot the messengers, they control rules and policy as much as we do. If you are having a bad day take a deep breath...you don't have to smile, but it's not their fault.”
“We went "walk in" to get Passport renewed for my daughter, All post offices in Bay Area need Appointment, we had filled online application, he did a great job to complete our process within 10 minutes. Customers/applicants please fill your online application, have photos & copies of documents for expedite the process.Carry debit card, cheque or cash. Hope this helps.BTW for adult applicants who doesn't have appointments, please visit post office on Lawrence & Arques, They allow walk-ins . Thank you.”
“Great customer service! John was very nice, knowledgeable, and efficient. I was in and out in under 15 minutes. Parking could be better but overall, awesome experience!”
10:30AM - 1PM 2 - 4:30PM
1500 S Northern Blvd, Independence“This is my only day off this week, I walk up here to get my mailbox key and they have a sign stating they will be closed 25-27th which is not posted on this site. How inconvenient.im expecting important package now I have to wait over a week an half till my next day off.”
“Jacob is amazing with his customer service and knowledge. A year later he is still at this location and just as kind, helpful, and knowledgeable as he was when I first met him at the store. If you need help with any printing jobs.....go see him at this store!”