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June 2024 by Stephanie Mooney
I have been with Rent One since 8/2018 and I wouldn’t choose anywhere else to go they are great
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May 2024 by Charles Powell
Been doing business here for years
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May 2024 by MS.UNDERSTOOD Bell
Everyone is nice I love the movers they talk to you they have good vibes?☺️
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April 2024 by Nicole Syas
I was suppose to receive my items on Wed and I received them 2 days ahead of schedule. They were very nice and polite and putting up my furniture.
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February 2024 by Hazel Edwards
I bought some furniture here a couple of years ago and had a great experience . So when i needed to get a washer and dryer on a payment plan I returned to do business here because everyone is so nice and helpful! Great place to do business! Keep up the good work guys n gals!
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January 2024 by Lisa
Management won't call you back to complain about a rude rep Jessie. I have paid off several items with Rent One even sent customer to them just to get talked to any kind of way then not get a call back from management. Never again
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January 2024 by Bridgett Williams
I always have a great experience with Rent one. They always are friendly, helpful and have great deals. Jessie, Stacy and Tim always go above and beyond for me. I appreciate them all. I would most definitely recommend this store.
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November 2023 by Donna Alsup
The power button fell off my tv. They tried to replace my brand new TV with a used scratched TV. My husband went in there to talk, Jessie was acting frustrated to deal with the situation, like her life is so miserable. Then as he was leaving, she flipped him off MULTIPLE times. My young children were in the car with me and witnessed her flipping him off, now my children think it's okay to put the middle finger at people. I will be reaching out to corporate to deal with this issue. That is absolutely never okay, especially flipping people off when they are leaving. You never know who is watching you, and this time it just so happened to be MY YOUNG CHILDREN. I got the whole thing on video, and will be taking matters to corporate. Never okay Jessie. Also Tim trying to fight customers.
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November 2023 by Shanika Andrews
Tim is very rude, hanging up in my face, not professional at all will never shop back with them again
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November 2023 by Nadia B.
worst customer service ever !! The employees are rude and they tried to sell me furniture that was damaged.
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November 2023 by Aaron Alsup
Horrible service and it seems like no one in there knows what they're doing except hustling and scamming go to Aaron's they've always been good to me I'm returning everything I have today possibly I had a button break on my TV and they try to replace it with a used TV with a scratch down the center. I specifically asked the lady when she called me to tell me she has a TV for me if there's any scratches she said no I said that's fine I guess I'll take the used TV as long as there's no scratches sure enough the guy shows up and tells my wife there's a scratch. I'm paying over $2,000 for a TV and they want to give me something new who's to say the person before me didn't mess that TV up or have it on all the time so that it goes out like a year or two. If something breaks on something you're paying payments for at high interest it should be replaced if manufacture default.
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November 2023 by Amber Robinson
Went above to make sure I had the right piece of furniture for my budget!
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November 2023 by Dynasty Nelson
Very professional! They have really great deals ! They work with you as long as you communicate! Would definitely recommend @Jessie and the crew in Independence!
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November 2023 by Amber Shafer
I absolutely love rent one I have used them to get all of my furniture in my home over the past several years .
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October 2023 by Jason “Prince Corvious” Whitsitt
Took delivery of a living room suite today along with a few other items. Tristan and Tim were prompt and arrived on schedule. They were respectful of our home and set up everything as explained prior to delivery. I recommend checking this place out to lease home goods. Initial impression is 5 stars.
