-
February 2024 by Tina Perry
This place is all about money they treat the employees like they don't matter it's all about money with this place
-
February 2024 by Gerald Ellis
Curtis gave us customer service above and beyond our expectations. It was greatly appreciated!!! He was pleasant to work with!!! We were completely satisfied!!!
-
January 2024 by Trish Greathouse
I had issues previously, the turnover at this store was changing every week. They finally have an excellent manager who works effortlessly to provide excellent customer service. Stellar service has been received for the past two months and we hope for a long time coming.
-
December 2023 by teresa bryan
Didn't have what I needed
-
December 2023 by Tyler Self
Is this location still open? Lights are on, no signage is present, but the door is locked
-
November 2023 by michael c
Curtis was very helpful with check engine test today. Appreciate his good attitude.
-
September 2023 by C. H. (Quartz)
Jim was extremely unpleasant to interact with this morning.I was driving and have an intermittent code and I needed to check it while it was on, and it came on this morning.I walked in and Jim asked how i was. I was having a rough morning and just shook my head a little and said "bad, do you have a code reader?"Jim sighed really loudly and turned around without a word. I just said "yeah that's how I feel about it too."He walked outside to read my codes, but didn't communicate anything to me. Then he got really irritated with me because I didn't know he didn't want the engine on for the code reader, and I turned the engine on. But I turned the engine on AFTER he had already read the codes. I took the pics of the codes and I pointed out that he didn't communicate any of that to me at all so how I was I suppose to know? He just huffed at me and walked inside without any more words.I know reading codes may not be your favorite thing to do, and I know i didn't buy anything (i would have bought the part i needed to fix the cam shaft position sensor from the code but i didn't want to interact with Jim again), and it also may be 8am, but that is ZERO reason to have so much attitude and to be so unpleasant to people. I don't know what Jim was going through, but I was also not having a good morning. However I made the choice to be friendly regardless of how my car was running and now I was late to work. I just needed help, and I went to the closest place that could help.I'm not going to be stopping by this location again. They need to really work on how they communicate with customers. The whole time I was there I felt like I was an inconvenience.Also, Jim treated me like I was stupid.Not everyone has an expertise in cars. My expertise is not in cars. But that doesn't mean you treat people who don't work with expertise poorly when they don't know or understand something. It's your job to communicate what you need to happen and what you don't need to happen, and as a grown adult you should be able to do that without being rude or condescending.
-
July 2023 by Tammy Fayard
I went there for battery yesterday ,great help nice and friendly very helpful.
-
July 2023 by Ken Davidson
I don't know why it only had it at one star they've always been a four and a half star team that's why I go there
-
June 2023 by Chris C Koontz
I used to go to Advanced Auto on 76th & Metcalf when I lived in Kansas. They had a Parts Department girl named Petra that really knew parts. Matched me up some brake pads for an old Back to the Future Delorean. She doesn't work there anymore. So now I live in Mo and I go O'Reilly's because if they don't have it at the store you go to, they can get it from another store for you usually the same day if it's not too late. They've also got a warehouse that they can get a rare part from you may need. They got Repair manuals, gloves, lights, 3 ton jacks, washer fluid, almost anything you can think of for your car is at O'Reilly's and it smells good in the store because of the air fresheners you can buy too! Are you wishing you had a special tool to get the job done? Ask about the rentals, you'd be surprised by the fancy tools they carry that have been designed by mechanics, and tooling engineers of course, just like you for specific hard to tackle jobs. better safe than busted knuckles, Ouch! I'm telling ya!
-
June 2023 by Joseph Sousa 4
My go to for all my auto needs. I’ve always stood by the quality of parts and products they sell.
-
June 2023 by Jordan DeMoss
I love it always have what I need or will help you get it into the store
-
May 2023 by Stephanie Stonebraker
Stan Collins was awesome! Super friendly helped me out tremendously! I can’t thank him enough for all his help!
-
April 2023 by Jordan “JDUB” DeMoss
I get all my parts
-
March 2023 by Linda Weidner
Very helpful personnel. My car, which had been running fine, decided not to start when we went to leave. I tried several times. One of the workers came out and checked my alternator and the car started. She said the alternator was fine. The battery may be low. I really appreciated her assistance.