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June 2024 by Kimi Mcalister
Apparently they don't train employees to know anything about the product they sell. I was in a dire need of a vanity but not the sink. They had no vanities that I liked, or that would fit my sink. so I asked if I bought one that had a sink could I use my own sink instead of the one that comes with it and he told me yes. Now imagine how upsetting that was to get home and the installers were there to put my new vanity on and they said I was lied to. I had to go with the ugly cheap sink or it was going to cost me a lot more to return it, go look for a different one, and lose my place in line with the installers. Now I'm stuck with a gorgeous granite sink that I absolutely love but can't use!!!!!!
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June 2024 by cynthia mcfadin
Helpful staff!
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June 2024 by James Baty
Bought a zero turn mower there and getting it loaded and got handed the wrong packet of warranty and papers for it. I got the right key but wrong paperwork. The issue is just trying to reach someone there on the phone. First call rang 29 times before someone picked up and hung up. Call 2nd time. 26 rings then connected to another line 18 rings then hung up. 4 hrs later called again got a person after 10 rings then asked for ast.store mgr. Got someone that said she could help told her the problem. Says she will take care of it took address and. Number and so on. A week later still no paperwork. Called again and it started all over again . Finally spoke with lawn and garden asm and he said he was on it. Taking care of it right then. Great then in today's mail I get the original package with paperwork. It was sent 2 days ago and not the week before as told tried to call him back to save him the trouble but after being passed around to 4 diff. People and a total of 54 rings I gave up. And Lowes wonders why people get frustrated with them. That stores customer service is horrible. Only reason I went there some 30miles away is they had the only mower in the system that we wanted . So Lowes please work on the customer service
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June 2024 by Dizzy Mendoza
It's a Lowe's dawg
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June 2024 by Houston Richards
Joe and Lisa were absolutely amazing. Both went out of their way to help me find what I needed.
Joe especially working past his lunch break to track down what I needed! Thank you Joe!
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June 2024 by cecelia welsh
Outstanding help in the garden center over and Beyond
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May 2024 by michael c
thank you for having the guts to honor those that have fallen before us to defend this country in your parking lot. Thank you.
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May 2024 by J Flippin
They seem to go out of their way to be as lazy and rude as possible.
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May 2024 by Rusty Tubbs
They had what I needed
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May 2024 by Brian Dance
Lowe's is pretty okay. Sometimes when I go there the item is available only online.which isn't good for things such as patio furniture. Can't see if it's comfortable.
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May 2024 by Debra Toney
Friendly and had my items in stock.
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May 2024 by Julia Carter
The lady in the paint department was very helpful!
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May 2024 by Michelle Stilwell
Tried to get help with a purchase. Couldn't find anyone to help. Finally, I found someone to be told they don't work in that area. Went to Home Depot. Purchased what I needed there.
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May 2024 by Noel P
This is one of the worst Lowe's around. Their markdown area/ Back Aisles is hardly that unless you count a dollar off, especially when compared to the others Lowe's around here. Their stocking is horrible and most things seem to be in the overhead shelving. The store always has freight laying around on pallets or just boxes placed everywhere. Trying to find someone to locate an item is a joke as most of the employees are either on their phone or socializing with other associates and are too busy to pay any attention to you. This is always the last Lowe's I go to and only when the others don't have the item and this one shows they do. Calling before going to verify an item is indeed there is a whole other burden of its own.
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May 2024 by Kickerback
Lowe’s hasn’t changed much I don’t like going there. I feel like I have a job when I got a lot of stuff and have to check myself out. They oughta give me another 30% off instead of being so cheap not to hire checkers.
