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November 2023 by David Kellie R.
scammers!! Don't buy from there. They repo my car for no insurance when I had full coverage insurance and refused to give me my car back even was given a declaration page and copies of my insurance cards and verified through Geico that there was active insurance and still refused to give me my car back never missed a payment was not laid on any car payments, and Charlie even called the cops on me when I was up there for trespassing and lied to the cops saying that I was refusing to leave when I told him to call the cops on me because I wasn't leaving without my car because they legally repossessed it. Now I'm filing a civil suit against them.
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November 2023 by Tammy Mccollum
If you want a great vehicle and great people then you need to come see Charles is the best and he goes out of his way to help you. My husband and I have bought 4 vehicles from him and planning to go buy number 5 so go check out my extended family and I promise you, you won't be disappointed. We love this place and him.
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November 2023 by Maria Malott
My husband and I purchased our car in February and we have had nothing but the very best service here. I would definitely recommend K&C Budget Lot if you are looking for a great reliable car and the best customer service! ?
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November 2023 by William Hogan
Kc budget lot has been great helping me with any issues that I have had even a year after I purchased the vehicle I definitely can’t complain about the service I have gotten from Charles
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November 2023 by Myia Allen
I have been doing business with them for almost 2 years and have no complaints. Staff has always been friendly and they have always worked with me when “life happens” and I couldn’t pay the full amount due.
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October 2023 by o0Aliphant0o
I had an excellent experience!! Jeremy was really helpful and very nice to work with. The fastest car buying experience ever and I will definitely be back in the future.
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October 2023 by Charlene Pittman
I put 1 star only cuz I think you have to put one to leave a review but if I could I wouldn’t give this place any stars. This car lot is a scam artist business and they make it to where you fail so they can come take your car. They took my car even tho I never missed a car payment or was even late on 1 car payment. They took my car because my car insurance policy was expired by one day. The second day they waited for me to get out of my car and they took it from me with out even telling me that they were taking it!! Luckily I took my purse and phone inside with me or they would have taken that too. Buying from this place was a horrible experience the people treated me badly. The finance guy when I had to talk with him on the phone he was childish and rude to me, was taunting me, about not having the ridiculous amount of money they said I had to pay to get my car back, he mocked me and pretty much was making fun of me and he wouldn’t let me speak, and anytime I tried to speak he would hang up on me, then he would call back and tell me not to interrupt him and then pause for a long time like he was done talking so when I tried to speak he would say I told you not to interrupt me and then hang up on me again, then call back and tell me not to interrupt him and I said stop interrupting me and click hung up on me again.. so that went no where. Among paying my car insurance who BTW wasn’t thru the dealership it was thru American Family Insurance, they also said I would have to pay $800 dollars to get my car back.. $800 for what? I was told it was for fees.. Fees for what exactly I was never told. They never planned on giving my car back to me and they made sure that they made it financially impossible for me to pay the made up fees they said I owed to get my car back. That way they could keep the car and resell it and do the same thing to someone else.. and keep making money off the same car without ever really having to sell it.. When I went there to get my stuff that was left in my car when they came and stole it from me I had a lot of stuff I was taking to my storage unit and they destroyed a lot of my things they ripped holes in my pretty Victoria bags they scratched the screen on my brand spanking new tablet the entire screen was completely scratched up and I just got it and had only taken it out of the box twice. They ripped up my cleaning stuff I had for the car they dumped out all the bags I had stuff in so when I got it back it was packed up anymore it was a big mess I had to reorganize, they broke my also new lab top like they threw it on the ground, after having my car taken for almost no reason having to also go thru my stuff and realize that they destroyed and ruined everything that I left in my car was like another dagger in my heart. I did not deserve the ugly horrible treatment I got and destroying my stuff was uncalled for and completely unprofessional and vandalism!! They will probably keep doing this with the car I tried to buy and all the cars in there lot that they can over and over again.. Destroying peoples lives and stealing peoples hard earned money. The are a loop hole semi legit scam con artist business that never actually wants to provide any kind of legit service for their paying customers! I hope everyone does there homework on car buying and reads this review before buying from this lot because if you do, you will regret it and it will financially and emotionally wreck you and scar you from dealerships like it did me..
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October 2023 by jake mcguire
After performing an illegal repossession, Charles was extremely rude and belligerent to both my father and I when trying to resolve the issue. Multiple hang ups and threats were made against us. When I went up there to try and resolve the issue or at least get my possessions out of the vehicle, which includes my wallet, state ID, and several hundred dollars worth of tools, we were threatened with trespassing charges. When I reiterated that at this time I only wished to get my possessions out if the vehicle, Charles proceeded to call the police and falsely accuse both my father and I of making threats. This is the most unprofessional person I have ever had to deal with in my life and because of him I am now in a position of having my livelihood adversely impacted. DO NOT DO BUSINESS WITH THESE PEOPLE! They are thieving, lying, con artists
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September 2023 by Dennis Mouser
We are on our 5th vehicle with K&C. Are the cars perfect, no, They are used and we go there knowing this. Charles ,Jeremy and the office girls have always made our needs their priority, fixed anything on the cars we wanted or noticed. We have always had very good experience with them. This last time we found a car we liked but had to wait for the title to come in, they kept us updated on the process and went in when it came in and was in and out in about an hour, Thank you again. K&C Budget Lot.
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September 2023 by Sonny Odom
Bought my first car here! Very nice people to work with 10/10 would recommend
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August 2023 by Stephanie Paxton
My salesman Eric was awesome! The entire process was so quick and easy! And the gals in the finance dept. were both friendly and made the finalization of the sale a breeze!
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August 2023 by Melissa Leezer
So it's all lies , Didn't even get to go up there talked to the guy not even two second, said your not approved. So yeah great experience.
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July 2023 by George Price
I got a car (2015 Chevy Malibu) from them about 3 years ago. I have it about paid off. I decided to get a new one from them last week. In the time I got the 1st one I changed jobs and now I drive for Uber. And use my 2002 trailer blazer. Never been more than a few days late on making my payment. They say that I can't get a car from them because I work at Uber. And that because I work for Uber that my family can't get one from them. Me I think they should treat people on a person by person. And not put everyone in the same group.
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July 2023 by Hope Murphy
Jeremey was so freaking fabulous! Mine and my husbands first time ever buying a car! He was so sweet, funny and very kind! He definitely helped us out a lot!! Such an amazing salesman! Truly from the heart god bless his soul for good blessings to come his way❤️?? and for misty she was absolutely a doll! Such a helpful person! All around amazing staff and work place;) not a single bad negative experience!
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July 2023 by Michelle Reed
Everyone there was pleasant and friendly. Would answer any questions I had with no problem.
