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January 2024 by Amanda Miller
Update, Jan '24: Store has become even more limited in what it carries. No longer a one stop shop. Very frustrating.Store could be bigger. Selection seems limited at times.
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January 2024 by Nick Rosenbaum
Watch for the deals. Get your craft on!
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January 2024 by Michelle Hartley
The people who work there are very helpful and knowledgeable. It's not perfect, no place is, but they're great at troubleshooting. Great selection of items, and sales are pretty regular and last a while. Ordering online to ship or for curbside pickup is also super convenient.
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December 2023 by Cassie B.
The first part of my visit was not ideal. No background music or noise of any kind is not inviting, however not near enough of a problem to even think twice about had it been my complaint. The real issue was the time spent in line waiting to check out. It's December 21, I expect to wait in longer lines, however having one single cashier (who was pleasant but didn't move with the slightest sense of urgency as if oblivious to the growing line) this close to Christmas is wild to me. As annoying as it was, i made the choice to go look at the sewing machines one last time after checking out. The one I came for that showed available apparently wasn't, but finding a similar model would save me the hassle of hunting elsewhere which had enough value to override how annoyed I was in that line. So glad I made that choice, which starts the 2nd and last part of my review. Karen saved the day, her expertise and knowledge of the differences offered in various sewing machine models was remarkable, as was her patience with my stream of question after question. She was also able to check me out there which sealed the deal, and I ended up purchasing a much nicer machine for double the price of the one I had originally wanted. And I feel great about the selection. Thank you Karen, you are a treasure.
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December 2023 by adriel boyce
This review is for our cashier Debbie she was so sweet and helpful. Puts a smile on your face. Employees like Debbie is what makes me want to come back. She was knowledgeable about the merchandise and deals helped us save money. Just made an all around great experience. Why can't more cashiers be like her. Thank you Debbie for being awesome :) see you soon!
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December 2023 by zakiya harris
By far the worst bathroom I’ve ever seen in my life. The smell in here was horrible.
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October 2023 by Rose Gray
First: I was treated poorly when I I had to tell them my sewing machine type in order to determine what kind of bobbin I needed. Unbeknownst to them, I needed it to get me by since my very good singer was being repaired. 2nd: Went in looking for oil for the same machine but the price was exorbitant so I left without purchase. As I excited,a woman at the register called out to me "ma'am" as if I had stolen. Never again!
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October 2023 by A “E A” M
This has been my go to store for craft supplies over the years. The staff has always been friendly and helpful although at times they seem very short staffed. Today I visited their restroom and found it absolutely filthy. I can't believe it's not cleaned properly. The walls and floor are grimy and gross. Worst bathroom I've visited in a very long time - like some nasty rest stop or port a potty. The management really needs to take a close look and sort that out.
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October 2023 by kari ham
So expensive, there's 1 cashier
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September 2023 by Jennie MINGHAO
girl…tell me why 2 employees walked out of the toilet without washing their hands ? TWO. i’ve been coming here since 2021 and i never thought the employees were that careless ? please sanitize the stuff you buy from here because you don’t know if these people even have e.coli or what not.
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September 2023 by ScroatBagGarage
09/03/23 stopped as they have the best selection of upholstery foam. Cedar helped me find what I needed and in foam and some fabric for our '56 I'm restoring. Must not had gotten a pic of all the new foam and batting on the frame before sewing the covers. He even gave me a tip for the 40% coupon. A+ Customer service (and selection).
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August 2023 by Jody Acord
Tons of awesome fabrics, good sales, stackable coupons! What's not to love!
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June 2023 by Cashandra Davis
I really should stop shopping at Joann’s. I’m fed up with rude customer service. If I pay online for a store pick up, why do I have to wait in line for 15 minutes? I thought it was supposed to be convenient for the customer. All the lady had to was turn around and grab my order, but instead she made me wait in line until she waited on the other customers.
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May 2023 by August Allen
Every time I go in, they have good sale but never follow though with then
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March 2023 by Chrissy Rochelle
Been working on a few home DIY projects and needed some synthetic leather fabric and foam for large ottoman table I am making from an old table. I was able to get all that I needed on a budget, even decor tacks and staples for gun.This store has the best staff, who are friendly, helpful and efficient. I get many of my needed items from them.They have everything from fabric, art supplies, hobby and specialized craft kits, tools, boards, and canvases....honestly feels like craft heaven! I love the variety and I was probably longer in there than I'd planned. The store is huge:)The only slight pain point is the cutting table. It gets a bit busy and many times just one cutter and a long line of people.If they manage that better, they'd be one of the best stores all around.
