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March 2024 by Matthew Lane
My tax pro caught an inaccurate residency tax that I had (somehow) been paying for the past 3 years, and was able to quickly file the proper forms to get me a refund from the city of KCMO. Without her, I may never have caught the error! Super helpful and courteous service, fast appointment time and great communication.
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February 2024 by J Ibarra
Very good professional customer service experience and helpful customer service care
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December 2023 by Jennifer Cummings
AVOID THIS LOCATION. Had our taxes done at this location for several years. Later we found out that they did not do our taxes correctly and the city came after us for back due taxes (for 2 separate years). Finally got it fixed after trying to get an answer for almost a year. They still did not reimburse us for all expenses we incurred because of THEIR mistake.
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May 2023 by william thompson
Excellent, fast and friendly customer service. Professional and knowledgeable with my tax situation and made it easy to understand. Stress free taxes !
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February 2023 by Colish Dugish
With no reason I wasn't able to get the refund advance like I had gotten in prior years .. and the woman assumed most of the answers to the questions instead of asking me
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May 2022 by Zachary P
This was the best tax experience I've ever had
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May 2022 by Sarah Elaine
Fast and easy plus very kind employees
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May 2022 by Jake
Aaron Jackson is awesome!
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May 2022 by India King
Easy service.
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April 2022 by Ernie Jones
Sharon was very patient and very knowledgeable about taxes. Sharon made it look easy and triple checked to be sure everything was accurate. Thank you Sharon!
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April 2022 by Greg D.
Jody has always been very professional while helping us with our Tax filings. She is a delight to deal with.
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April 2022 by LeAnn B
Aaron is great and always makes the time enjoyable with conversation and recommendations for what I can do to improve my tax liability.
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April 2022 by Martin Williams
the agent that helped me was nice and friendly and answered all my questions.
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April 2022 by william s
We have used HR Block for years. Jody Smith our tax preparer is fantastic and as long as she is with HR Block we will continue to use them
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April 2021 by Tom Gensor
My tax preparer seems very knowledgeable
