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December 2023 by DayZ
Id give them zero stars if I could on here. The girls have really bad attitudes and the manager. They have really poor customer service and say really provocative words. I would never shop at this place again!!!!
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November 2023 by Ronda Shipp
Great people. Very helpful
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October 2023 by Xcv Bnm
They had like 6 people working, no one offered to help. I asked to try on shoes and they never came from the back with a pair to try on. So I walked out after waiting 15 minutes. It smelled like weed in the back, so maybe that's what all the employees were doing in the back room.
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September 2023 by Blakely Bender
No one answers the phone at the Independence, MO location. I placed an order several days ago at this location for pick up. I never received a "pick up/order ready" email. I tried calling the store several times. No one answered. It rings once and then immediately hangs up. I tried using the online chat. It makes you jump through hoops to talk to a human. I called customer service. Waited 12 minutes to talk to someone. She said that someone pressed a button too many times, and put the order as already picked up. ? That person or someone else should've fixed that problem or reached out and told me that my order was ready for pick up. You guys aren't doing it right. You won't be getting anymore of my business.
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August 2023 by Ashlyn Beaman
Really terrible customer service
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June 2023 by Ronnie
Mall had no air... WTH... Foot locker is foot locker but the mall omg
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May 2023 by Cory T.
Just stopped on whim to get my son new shoes and everybody there was so helpful and I guess we just happened to go when easily 1/3 of their entire inventory was at least 35% of and the shoes ly son picked were listed at $85 and the price that the register rang up was $29 before taxes.
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February 2023 by Suzanne Goetz
Excellent selection! Staff was very helpful and friendly and it was very clean and very nice I like the way they have the shoes displayed. Prices are a little steep but that's just because they have name brand excellent styles and a variety for you to choose from if you want the very best like this store offers then you got to pay a little more then you where I'm and feel proud!
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January 2023 by E Prout
My family and I are in here trying to find shoes, of course. We don't appreciate store associates that barely talk, have a hard time leaving their phone, seem uninterested, don't have a foot sizer, don't seem to know anything about what they sell. The entire staff seemed very quiet. Funeral quiet.
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January 2023 by Cami Jack
Google says they’re open until 7, came at 6:30 to make a return and the gates were up?
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September 2022 by JT JT
Mel helped me out I couldn’t find anything to wear for my boys for the holiday quick! She was fast and friendly! Loved her attitude and passion! I will be back!
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August 2022 by Tajes Family
Mel helped me out I couldn’t find anything to wear for my boys for the holiday quick! She was fast and friendly! Loved her attitude and passion! I will be back!
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July 2022 by J Barbados
Always a great staff who are extremely friendly and helpful ?
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April 2022 by Maria A.
I went to footlocker today April 19, 2022 to look for some shoes with my brother in law and my friend. When we went in a gentleman asked if he can help us find anything and we said we were just looking, another employee behind the counter said "oh you're just going to look and not buy anything". At that moment we knew we weren't welcome there. My friend asked if they had any size 12 shoes and the same guy said "no" without hesitation. Very bad customer service. If I could leave negative stars I would. What a shame on them.
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March 2022 by patricia johnson
They are crushing it on line special sales in any type of footwear from boots, loafers, tennies, house shoes..endless possibilities for must haves. And I always on shoes ..just must!
