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July 2024 by Brenda Flowers
Prompt and friendly service. Repairs were complete and the a/c works great. Michael was great. He explained the whole process and followed through with all promises.
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May 2024 by Eddy Flores
I went to them for a transmisiones problems, it cost thousands of dollars and supposedly came with a warranty. A few months later my truck was starting to do the same thing as before, they wanted to charge me a couple thousand to fix the problem and said the warranty did not cover it. I took it to the dealership and got it fixed for a forth of the price given by them. I just took it to them because the truck had the exact problem that I had taken it the first time and they said it could be a couple things but again warranty did not cover anything. Would not recommend for transmission because warranty won’t cover even after a big ticket.
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May 2024 by MICHAEL GILBERT
Great service affordable and honest
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February 2024 by Christopher Mikula
Lovena was very nice! I would definitely recommend her to anyone, service was great!
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February 2024 by Tyrone Hall
Friendly accurate service highly recommend ?
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February 2024 by Chrystal Loyd
Super helpful and hot my car fixed and back to me in no time. Seriously took a really bad day and turned around with how helpful they were!!!!
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February 2024 by Pedro Hernandez
I got my truck done before I had to go to work and the lady was very helpful she gave me a ride home and picked me up when my truck was done only thing I didn't like was the greedy hand prints all over my truck they were very hard to clean off I haven't driven my truck enough to feel the difference of what was done to it other then the hand prints I had a good experience with their service thank you Pete
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February 2024 by Heather Powell
Lovena is a huge blessing. She knows her stuff and is down to earth. She didn't hesitate to help me and the men who worked on my car made sure to test drive it several times to be sure it was done RIGHT! They aces in my book!
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January 2024 by Scott Alexander
Lovena was very nice and helpful,even came and picked me up to collect my vehicle
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January 2024 by Notorious Sploozie
Quick and honest. Thought there was something extreme wrong with my transmission, just needed more fluid. They were honest and upfront, had my vehicle back quickly!
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January 2024 by Julie
Very professional and fair pricing. I plan to return on future service needs..thank so much!
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December 2023 by Courtney Sievers
I don't know what else to think other than they tried to scam me out of thousands of dollars, telling me I needed a new/rebuilt transmission. Brought my car in to get looked at, they did the courtesy check for free with a road test, and called me to give the results. The guy I spoke to said they checked fluid levels (specifically transmission fluid as that's what I was there for), level was fine, the condition of fluid didn't look terrible but there was "metal" in it, and they believed my issue was something internal which would require the transmission to be removed and most likely replaced or rebuilt for the sum of $3500-$5500 depending on the issue. They made a point to tell me that used and new car prices have increased drastically, and they just so happened to have the transmission I needed at another store and could have everything done in a couple days. I verbally told them to go ahead, and they sent the formal approval by text to have me submit my ok. Thankfully I held off on that and decided to get a 2nd opinion. Took my car to another transmission shop, and it turns out I was low on fluid. New shop topped me off and all of my issues went away. Total repair done at another shop for the cost of fluid (approx $35) vs the $3500-$5500 Cottman/AAMCO wanted me to spend. I had also asked Cottman for a printout of their testing results when I picked up my car for the 2nd opinion, so I could have it and show to the new place, and they said they weren't able to do that (that should have been the first clue).
I would not recommend anyone go here due to the shady situation I experienced. Cottman used to have a good reputation, so it's sad to see this happen. I'm glad I didn't fork out that money.
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December 2023 by edward ornelas
We'll never ever use them for anything they suck
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December 2023 by Matthew Noud
We couldn’t find anyone else to help us because they were backed up for weeks. Lovena was super helpful and got my girlfriend’s car in right away and we left the next day with the new part installed. We felt we could trust them and they treated us kindly with honesty.
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November 2023 by BEAU VETTEPILOT
Very unprofessional took car in for the 3rd time under warranty for the transmission failing. The first manager lied to me saying it was being worked on but it was still setting in the lot called again to check status and a new manager told me they were having difficulty finding parts for one the most common general motors transmissions used i in all kinds of vehicles since 1996 to present then told me my car would not fit on there lift (even though it had the following two times it was repaired there) then called again to find out there is now a third manager the previous two were fired after a week of employment. After 7 weeks of car being in the shop it was finally repaired and returned to me only to have a very bad rattle in the rear suspension a curbed scratched wheel and the hood release was broken along with the negative battery terminal left causing the car not to start after stopping for dinner the night it was picked up. Go somewhere else to get your car worked on this place was good years ago but not anymore
