Burlington is a popular shopping destination known for its wide selection of clothing, accessories, and home décor at affordable prices. As spring arrives, customers can find trendy items for ladies, juniors, plus sizes, kids, and men, along with name-brand handbags and shoes to complete their outfits. Shoppers can also explore great deals on home décor, including Easter decorations and luggage. While many customers appreciate the variety and value offered at Burlington, some have noted issues with the checkout process. Long lines and limited cashier availability have been a concern, with instances of employees being distracted instead of assisting customers efficiently. Despite these challenges, some shoppers have praised the exceptional customer service provided by staff members who remain friendly and helpful even during busy times. Although some customers have mentioned that specific items, like coats, may not always be in stock, others have found exactly what they needed at great prices. The store’s 30-day return policy allows shoppers to buy with confidence, even without trying items on in-store. Overall, Burlington continues to be a recommended spot for those seeking good deals and a diverse range of products.
For a coat and jacket store only having one isle that's basically empty for jackets is ridiculous. Burlington Coat factory where are the coats? Plenty of clothes and useless stuff though.
November 2024
Store was cluttered and messy. It used to look nice, what happened?? Tons of people in line, only 2 cashiers.
November 2024
This location in Independence on 40 Hwy needs more than one or two cashier's. Customers should never be in line for over 15 minutes or more
