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December 2023 by Jenn Hartley
Friendly staff
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December 2023 by william Bergmann
Music so loud I had to leave immediately after picking up my order. Indifferent staff. Won't be going back.
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November 2023 by shanne hackett
Big shout out to Brandon for helping me style up considering I have no style lol. He was extremely helpful and went above and beyond. Everyone there was friendly and encouraging, whoever is the store manager should be proud.
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September 2023 by Lesa Schell
Nice store had many nice things for back to school
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May 2023 by John
Charged me twice because they didn’t know how to run the cash register. Shop online instead of here!
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March 2023 by Racheal Seek
Where's shopping experience the mall ever a little girl who was working was rude disrespectful and should never be in customer I couldn't even get any help well in the store and then when I asked her a receipt they told me they could not print one that they had to email it but they never took my email. Kind of hoping that the items don't fit my boyfriend so I can return them because the whole experience was not worth spending a dime on
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December 2022 by Mandy
I came in to exchange an item, hoping to find same item or alternative to which I was told "no, we don't have anything like that.". The customer service overall was horrible. I wasn't expecting to get the same item but just a "hi, welcome in" would have been great. This just makes me not want to purchase nothing online or otherwise. Avoid this location.
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November 2022 by Susan Aly
Two white sales women did not acknowledge us at all just looked at us. We're Filipino/American, they acknowledge the white customer though. Yet we spent money because my granddaughter like the pants $100 (2 pairs).
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November 2022 by Jennifer Jasinski
The girl in the store could not help me make my purchase with my credit card. I did not want debit I wanted credit. She said "I don't know what to tell you" and made me feel bad that I wasn't using the debit option. Tis the season for mean store clerks. This is my last purchase at AE Independence Center MO.
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July 2022 by Gwendylan Shelton
I had a good time although I felt as it though there were some judging people there some great sales though
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June 2022 by Mandy Campbell
I came in to exchange an item, hoping to find same item or alternative to which I was told "no, we don't have anything like that.". The customer service overall was horrible. I wasn't expecting to get the same item but just a "hi, welcome in" would have been great. This just makes me not want to purchase nothing online or otherwise. Avoid this location.
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September 2021 by joanne brown (josie)
$70 for a pair of jeans with distress...BOOO!!! Taking advantage of these young folk going back to school.
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September 2021 by Chris Nunn
I love the selection and quality of clothing here at the American Eagle Store.
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July 2021 by sandy Anderson
Thanks so much Isabell for all of your help today and the past week getting me the right shorts! Your store is always friendly and helpful!
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December 2020 by Talia M.
Need more selections!