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October 2020 by Adam Arno
They stand behind their work 100%! I challenge you to find a better shop! It's the only place I'll take my cars. It's the only shop I recommend.
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October 2019 by Melanie F.
AMAZING experience. Friendly and professional. My car looks brand new! HIGHLY recommended!
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September 2019 by Google user
So I took my 2019 Jeep Cherokee to a shop because I picked up a nail. Got plugged good to go right? Wrong that failed and didn't like the shop that did plug it so I took to Jeep to get the tire looked at again. They claimed they couldn't find a leak and nothing was wrong. So after going back and forth to jeep trying to get it fixed I gave up and was filling my tire 2x a day. Finally was fed up and took to Butler and the leak was found in less than a minute after he started looking at it. Come to find out it was the plug job leaking. Long story short my tire was patched CORRECTLY within 30 minutes and he even took the extra time to wax and polish my rim and clean my tire after it went back on. Sometimes it's not the size of the job but the care and knowledge you get from a mechanic to get the job done right. As a local business owner I do not have time to be running around all over south county over a silly nail in my tire that apparently noone can figure out the problem.. Thank you Butler Automotive I'll be back for anything out of warranty. --Paul Irvin The Phone Doc, Imperial
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August 2019 by Cathy Langford
I just walked into this great little shop, looking to have something done on my car that I wasn’t even sure could be done. Russ was so kind and he and Amy helped me all along the way. Russ got me a great deal and did wonderful work. Highly recommend!
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June 2019 by K K
I had my ram at russ’s Shop over the weekend for a ceramic detail. I could not be happier with the outcome. I totally recommend him for any repair or detail work.
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May 2019 by 'Ryan B.
I met the owner of this establishment by stroke of luck. Hes a great mechanic and a great all around guy. He did a job for me and we immediatly became friends. I've taken him more of my own business and I have recommended him to several of my good friends for their automotive repair needs. They have all been really happy with the quality of service they received. Butler automotive is a family run business with customer satisfaction put above all else. So if you're looking for an honest highly skilled mechanic that you can trust with your vehicle I recommend taking it to Russ at Butler
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January 2019 by Paul Irvin
So I took my 2019 Jeep Cherokee to a shop because I picked up a nail. Got plugged good to go right? Wrong that failed and didn't like the shop that did plug it so I took to Jeep to get the tire looked at again. They claimed they couldn't find a leak and nothing was wrong. So after going back and forth to jeep trying to get it fixed I gave up and was filling my tire 2x a day. Finally was fed up and took to Butler and the leak was found in less than a minute after he started looking at it. Come to find out it was the plug job leaking. Long story short my tire was patched CORRECTLY within 30 minutes and he even took the extra time to wax and polish my rim and clean my tire after it went back on.
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December 2018 by Joe Renick
Russ did a fantastic job of finding the problem and fixing it. I would recommend Butler Automotive to everyone! Thanks Russ!
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November 2018 by JoAnne M.
Excellent service! My car had their special paint protection. It looks outstanding!!
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October 2018 by Dorothy Davis
Russ is great. My car kept going into limp mode. I called him and we were able get it back to his shop. After he diagnosed my car, he determined it was a water pump that went out. He was able to order a water pump quickly and get it fixed so I could get my car back. Thanks for all your help. He's affordable, friendly and does what he can to help.
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October 2018 by Lillian Young
Great service. Low prices. Friendly atmosphere. Will recommend to anyone, including my family and friends, who are in need of honest, repair work.
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September 2018 by Chad Fallert
I really can not say enough about Russ and his work. This is man that truly prides himself on his work product and ultimate satisfaction of his customers. Its a rarity to find someone with a true and dedicated passion for their work … his approach to his work is truly that of taking care of the customer and doing the right thing. He takes his time to be certain that the issue(s) at hand are completely addressed and taken care of. He explains his methodology and why he's doing what he's doing. He saves the old parts to show his customers that the work has actually been done, and the new parts have been installed. He stands by his work and if its not right, he doesn't hesitate to make it right. If you truly support local business and truly want to experience personalized service, give Russ a chance. No one is just a another "customer number" … to Russ everyone is family and he treats you as such every single time. HIGHLY RECOMMEND !!!
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September 2018 by Kimberly Coombs
Russ has been working on our cars for years now. He and his wife Amy are truly a blessing to our family. Russ is honest and delivers top notch affordable service. He's done it all, helping with towing to rescuing on the side of the road to small repairs to large repairs. Our family is forever grateful for all he and Amy continue to do for our family! Thank you again for the help this week and all the many, many times before!
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September 2018 by William May
Russ is the best. He found the issue with my car when other shops failed. I took my Ford Escape to three other automotive businesses and they either fixed something that wasn't the main issue or said nothing was wrong. Russ inspected my car after his business was closed. I caught him leaving and explained that I used my car for business and he stayed late and took care of the problem. Not only is he a better technician than anyone Ive encountered he has a heart and still believes in paying it forward. I will never take my vehicle to anyone else. In addition, his prices are very competitive and in most cases lower than the competition .
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September 2018 by Kevin Ward
I was referred to Russ when he had his shop off Lonedell. He has more than taken care of my basic repair issues on both my Trans Ams and my girlfriend's CTS V. He has welded critical car structures that failed from the factory over the years. He has answered all questions regarding performance upgrades with my project car. He is currently in the process of rebuilding the whole top end of an LS1 that I brought to him. He documents everything with photos and has always stayed in contact with me regarding any issues that arise. I wouldn't trust any other mechanic with my vehicles. I drive from O'fallon, MO all the way to Barnhart for peace of mind when it comes to the performance of our sports cars. Higher horsepower requires a higher expertise than just general maintenance skills.
