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“Had to get a replacement catalytic converter and a few other things done because I had no choice. They had the work done in 2 days and did my emissions test. I'll use them again when needed.”
“I dropped my 91 cherokee off this morning for a water pump replacement and I just picked it up little bit ago and I am VERY much satisfied. Owner is polite and knows the meaning of customer satisfaction. I will definitely be returning for anything in the future.Service: General repairs & maintenance”
“Less than 3 weeks (10 works days) these guys knocked out my car crazy fast and killed it on everything I asked. Great quality and awesome attention to detail. They even did a few extra things I didn't think about. HUGE thanks to Larry for all your help and going above and beyond for me!”
“10/10 recommend! This has become my go to shop for repairs. They kept me updated on the status of my repairs and finished my car in a timely manor. They made the entire process easy!”
“Fixed a problem created by a previously reviewed business.Apparently the problem with my car was incompetent employees not the fact that my car was old- go figure.Very responsive, polite and honest and fixed an additional issue not noticed or cared about by the other place.Great value and everyone who came in was treated with respect while I was waiting.Will definitely be back.”
“Easy communication over the phone to schedule emissions and inspection. Within 1 week. Arrived a few minutes late but was in and out within 20 minutes. Great customer service and extremely clean waiting room. Free Keurig coffee too while you wait.”
“Alex and Landon are the BEST!!! I really appreciate how caring and understanding they were. I took my car to them because my oil light came on and I still had around 1400 miles until my next oil change. My car has never had the oil light come on before so I was more than concerned. My last service was done at Kia, well obviously I won't be going back there. They left my drain plug loose and Alex and Landon took the time to make sure my car was safe to go back on the road. They also documented what they found for me. I can't believe how nice Alex and Landon were,they really do care,Alex had to write everything by hand because the computer wouldn't accept the notes.Now that's customer service! These two are exactly what you want in employees.I get human error but I definitely won't go back to the dealership for an oil change, I'll leave it up to the pros "Alex and Landon!" Great job guys!!!”
“I have a 2003 Cadillac and I need a part for my car I have called easily 30 phone numbers and I have to say most of them were less than cordial. I've been feeling like customer service is a thing of the past until... I called Big 3 auto parts when I say he went above and beyond that is putting it mildly I have to say he restored my faith in humanity and though he didn't have my car part he gave me hope and numbers of people in this business that may have my part ... Wow ... What a guy I can only assume the business I owned and ran by like minded people. I can't wait to have another car issue because I kn who I'm going to call BIG 3 AUTO PARTS . To the man who took my call thank you from the bottom of my heart ... Your doing an amazing job I appreciate you and your customer service. Give this man a raise!!!!”
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“I called for a inspection appt and Ryan fit me in even though they were super booked. I The service is always friendly just an amazing place and would recommend to anyone 100%. Thank you L and S Automotive.”