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July 2023 by Andrew Silver
Employees know about pump issues but can’t be bothered to communicate that to the customer. And I only discovered that after asking why I can’t pump gas. Avoid this location if possible, this has been going on for 3 years
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June 2023 by Nyx Dismantled
Blonde headed manager in kitchen was very rude when I asked about products in the warmer.
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April 2023 by Judd Ward
We have ordered pizza from this location twice in the last month. They are not giving you the rewards and the guy today refused to let my wife put in our phone number. I am guessing they are stealing the rewards for themselves. Order from the Branson Main St location instead
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April 2023 by Andrew Teague
Does it really take 2 plus weeks to fix the soda fountain machine? Also having people scoop ice from a cooler for their drinks looks like a health code violation to me.
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December 2022 by Layla Rose
This Casey’s just keeps getting worse and worse. Always only one poor cashier, can’t keep help, and every time I order food there’s always a problem. Once we came to pick up and they hadn’t even started. We were 10 minutes late even arriving. This time I ordered curbside through the app, get there and notify the store and wait for 15 minutes, tried calling with no answer, so I went in while sick to collect my own pizza and search for the brownie bites because they didn’t even know they were on the order. Then I get home and find out that they didn’t put the ranch drizzle at all when I asked for extra. And they’re still not answering the phone, so I guess I just have to settle for this $23 disappointment of a pizza because the kid was too busy being outside on his phone smoking cigarettes to be concerned with making sure he fulfills his orders correctly.
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December 2022 by Anna polke
Me and my boyfriend both had awesome experiences at this Casey’s specifically with the African American man. He was super nice and had a great attitude! Every time we come in he’s been awesome
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November 2022 by Becky Rivere
Asked for only half olives and mushrooms and it's covered in them and then the employees tell me he only put it on half like bullcrap you did and u also have pics to prove it
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August 2022 by Nikitha Yada
They are out of everything which is cold!PatheticNo one is bothered and are busy ignoring the customers who is waiting for service
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July 2022 by Shawn Farmer
Went in their yesterday the atm wouldn't work I asked the girl what was wrong she says idk I have had other complaints on it not working either well put a sign on it. no wonder I hate Casey's in iowa
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July 2022 by Daniel Smith
Terrible service, never any pizza in the warmer, no matter how many people are in the store, there's only ever one person running the counter. Just all around tired of this caseys.
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February 2022 by Darold Borowiak
I frequently use Casey's service stations for my fuel purchases, and the occasional snack. I was excited to see a Casey's location only 4 minutes from my new residence, until I stopped there a few times. This is perhaps the most poorly run Casey's I have ever encountered.They consistently have one or more fuel pumps out of service on any given day (and they remain that way sometimes for several weeks). Recently we stopped for fuel, only to find HALF of the pumps out of service. When we tried to get fuel at an "operational" pump, it wouldn't accept the credit card. Another customer attempted to use the same pump and she received the same error message.The store often is not really clean, including the restroom. While many of the staff provide adequate customer service, I have seen some employees that are completely indifferent about their jobs.Management needs to be aware of all aspects of a store's operation, and take appropriate action to ensure customer satisfaction. This is not the case with this particular store. I will not be returning to this location any time soon.
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January 2022 by Cody V
I'd give negative stars to the Hollister location if I could. Ordered a pizza online to pick up on my way home from work. When I got there the Girl "working" the kitchen has her cellphone hooked up to her headphones, and was having a full blown conversation the whole time. After about 10 minutes of waiting patiently I asked if I could have service. She either didn't hear me over her conversation or didn't care to. There were about 5 orders sitting above the oven at this point. I waited patiently another 10-15 minutes before I guess she realized it was her smoke break time without her ever even asking what I needed or making contact. On her way out I asked if she could take a second to see if my order was ready. She rolled her eyes, walked back into the kitchen, grabbed my order, slid it onto the counter. Then walked outside to light up a cigarette and continue her phone conversation. It's a shame they hire such disrespectful people here. Don't waste your time here, go to the Branson one instead.
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January 2022 by Brandy Henderson
Fix your pizza oven. Pizza is a barely done soggy mess that you can’t even pick up to eat.
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September 2021 by liana spicer
Where is the negative 10 star? Second time I've orders here and I wait my 20 minutes go in the store and nobody's even touch the order now my kids again won't get to have the pizza that I promised them because I don't have time to wait longer I can't even get a refund on the payment I made on the Casey's app because the manager is not available so if I'm lucky tomorrow somebody will look at my order ticket and give me a credit I wouldn't go back here ever again Casey's and Hollister do not come back here what a joke I've been calling the store for 15 minutes straight trying to get someone to answer the phone, after I turned my truck around since no one answering to resolve the credit issue,, drive back to the store.. I carry my phone inside the store with it ringing and the phone is not ringing and they don't know why but their phone doesn't ring so tell me how do you order a pizza if their phone doesn't ring how does the store even make any money doesn't the manager have any idea what's going on with the store??? Don'tBother wasting ur time with this store,, go to the one in branson.
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September 2021 by Maxine Sadler
Chris is our favorite sub maker! This is our favorite Casey's. People are friendly and although everyone is struggling with keeping employees, our Hollister Casey's works as hard as they can to get their jobs done.
