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December 2023 by Deborah Jackson
Lana did my fill and she was really very good. I will be back to see her for my next fill. Thank you and Happy Holidays Q Nails!
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December 2023 by Lora Guhse
Nancy did a wonderful job on my ice dancer pedicure, and the foot and leg massage she gave me as part of that was absolutely heavenly! I’ve been going here for a while and had good experiences with the previous owners, but I think the new owners gave me even better service- very sweet, very welcoming, and a great pedicure!
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August 2023 by Miranda geiss
I would give this nail salon a 1.5 star rating, which I can't do, so I will give it a 2, to be fair. They are not normally very busy, which is nice for walk in appointments. I started going here after a terrible few experiences at 5star nails in high ridge. Overall, most of the time, they do not consistently scrape under nails to remove dirt or other "stuff". Ya'll know what I am talking about without saying it. Today was a worse experience. Tina used her thumb nail to push my cuticles back (so unsanitary) and she was using the cuticle cutters so quickly and hard she cut me a few times. After I said "ow" I think she was scared to remove any on the other nails. I am first to admit I have terrible cuticles, but for $85 without tip, I expect a decent manicure. I don't like gel on my toes, and got the same color for my pedicure as my manicure. As you can see in the pictures, it is not even close. The color I wanted is on my nails in gel. I was told "sometimes the regular polish doesn't match the gel color". I have never had this happen before at this salon or any other. I do like the design on my nails, and Tina offered to repaint my toes, but I didn't have time to stay longer, and didn't have high hopes she could match my nail color. I wasn't offered to enter my phone # for rewards as well. Also both the gentleman and Tina were on their phone talking a mile a minute during my entire service. I just find that rude. I know I can't be on my phone while giving customers service, so I don't understand how it is alright for them at $80/hour. Hope this review helps others in the future, sincerely a gal trying to find a decent nail salon in Jefferson County.
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July 2023 by Hannah Fallon
First time getting my nails done. Wonderful job and so thourogh and effiecent. They had a large selection of colors and options to choose from. There was a steady stream on customers while there and not many employees but they handled getting everyone done in a timely and friendly fashion. Definitely recommend if you don't have much time and need a quick in and out or even if you have a lot of time to relax and treat yourself.
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July 2023 by Jessica Poss
BEWARE HORRIBLE NAILS. Tina, the owner was VERY RUDE, the two other new customers said the same thing about how rude she was while we were all sitting there. Could not understand what they were saying, she told me $65 and then when I got to the register area it was $90 they upsold me without advising me the price difference. Watch and beware and their nails they do not look good and have several flaws. No wonder there was no waiting when I walked in at 9:30 am. Gel Nails Pedi and eyebrow wax, in and out in under an hour. That tells you quality of service. WILL NEVER GO BACK.Also was yelled at by Tina, I almost got up and walked out, you do not YELL at your customers. Have no idea how they are still in business after reading so many negative reviews. I would give zero stars if I could.
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July 2023 by Jessica Queen
They got me in as a walk in right away!! My nails turned out perfect, took under an hour, and the employees were super nice. Great prices compared to some other shops!! I will definitely be coming back ??
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July 2023 by Miranda O'Hara
I straight up had the most painful pedicure of my life there. The woman who was working with me was digging at my big toe nails trying to help with ingrown nails (which weren't painful to begin with). Also, the hot stones were entirely way too hot to the point where the second they were placed on my skin, my leg instinctively jerked away. The paraffin wax was also incredibly hot... almost too hot to handle. I also have some chronic calluses on my toes that are due to a genetic deformity.. I had to ask them multiple times not to use a grinder or grater on those areas because it hurt. She was also picking at those calluses while she was painting my nails (which were sore at that point). I have a high pain tolerance and I was so surprised by this. I didnt even get an apology and i was never asked if i was okay. I wont be going back.Services: Pedicure
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July 2023 by Patricia Sowadski
I went in for a manicure and pedicure, nothing special paid 85.00, the pedicure was only 35.00, that means the manicure was 50.00, no tips, don’t understand. The lady who did my pedicure was ok, but not friendly, the lady who did my manicure was awful, she was on the phone for the 11/2 I was in there, she spoke very loud for all to hear but didn’t understand what she was saying, not speaking English. While she worked on me and her other customers she was on the phone, she would hang up from one call and immediately dial another number. I asked someone does she ever shut up! She put some oil on my nails handed me a brush , said nothing so I went back and washed my hands, came back she was working on someone else in the back, I didn’t know if I was finished or not. Very rude place, won’t be back.
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June 2023 by Alicia Wampler
Went with a friend over the holiday weekend. Had an awful experience...was talked into getting a new set of nails when I only wanted a fill. They double teamed me doing my nails while I got my pedi. Ended up having two toes and one finger.bleeding. they were in too much of a hurry and the salon wasn't even busy. If i could give zero stars i would.Will not go back and will not recommend!Services: Acrylic nails
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June 2023 by Courtney
Terrible customer service. Left in tears from being screamed at by both the male and female owners. I had gone back in to have two nails fixed that chipped since i got them done this weekend and they were closed Monday and Tuesday so I couldn’t go right away due to the closures. The have a policy to come in within 3 days and they will fix it , clearly they do not want to follow this based on this situation. When he went to put the color on he yelled at me that it was not the same color sat back in his chair aggravated and his wife working on another person yelled across to me they cannot remember or help with colors they help too many people. I looked at the nail cards they had and showed that is the one I wanted but it looked slightly lighter on their cards since they are old, and I said I remember it being the color I had given him and even checked with who I went with before I walked in today. He then stated, I am speaking in english to tell you this is not the same color as your nails as if I could not understand him. However I wanted the color i told them because it was the color i had done. But he was not wanting yo do it. Then she yelled at me to sit back down and told him to just do it where he finished it but very quickly and could tell he was angry. It turned out after second coat it was the exact same color. Never EVER will be back. Lost a customer that has been loyal for over a year. I have never been spoken to that way before and refuse to allow it. Do NOT recommend this place to anyone. Get off your phones and be kind to your customers.Service: Acrylic nails
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May 2023 by Sarah Blair
I went with my daughter to get our nails done on Sunday night. By Monday morning 4 of my daughters gel nails had fallen completely off. I called to have them fix it and they said that they were not liable for the nails falling off. They lasted less than 12 hours. It is completely ridiculous. I paid $140 for her and I to get gel nails and it didn’t even last an entire day.Services: Gel manicures
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April 2023 by Dawn Edwards
I love this place. They're very friendly and I can usually get in quick when I need to. My nails are beautiful, just like all the other times I've been there. ??Service: Acrylic nails
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March 2023 by Kristin Black
This place IS SO DIRTY!!!!! I went here on a quick whim (normally go to Eureka) and it was terrible. So dirty. Horrible service, rude, terrible looking nails, FaceTimed on her phone multiple times while doing my nails. She kept pulling my arms, didn't like when I changed my mind on color before the color was on. Made my cuticles bleed. Bottom line is DO NOT WASTE YOUR MONEY! I told my normal nail place about this and apparently they have quite the reputation as a dirty nail salon. Save yourself a possible infection from the uncleanliness. It's really appalling. Made me sick. If I could give it zero stars I would. If other nail salons know how dirty this place is- RED FLAG!!! Oh and up-charging for an additional color on one finger is a joke. It's still just one nail that has to be painted regardless!Services: Manicure
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March 2023 by Sammi Schoenberger
Literal rudest people I’ve ever met in my entire life kept telling me I couldn’t do dip because it was too expensive for me, just because I previously asked if the prices have changed in the last 2 years (last time I got my nails done) just to make small talk. Like ok that’s weird. So I got acrylic AFTER I was given absolutely no choice on the service I was paying for. the man took 30 minutes on my black French tip ACRYLIC nails (should take no less than an hour). I have hair, bubbles and black streaks inside of the clear. They were sitting there screaming at me telling me they know how to do their job when I ask them to please not make the tip super thick. I was just an absolute nuisance to them. I have never experienced such bad customer service towards a paying customer in my life. Enjoy your $20 tip a-holeService: Acrylic nails
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March 2023 by Kenson Tang
We love the service here. Pedicures were great! The salon is very clean also. ?Services: Manicure
