“First, I just looked at other reviews for this location. Im not giving this store a low score like others have solely because Tractor Supply as a whole is “woke.” I'm basing my score due to my interaction with the staff IN THE STORE. Big difference. Anyway, I normally shop at Tractor Supply in Troy. However, this location had one planter in stock that I really wanted and I made a long drive to get it. Online it said there was one. But when I got there, Deven thought there were more and went to look and found a lot more of this particular hanging planter! I was thrilled! (Corporate needs to make sure they are on top of what’s in stock at different locations.) Thank you Deven for going the extra mile. Let’s talk about James. He not only helped us locate stall pellets, he offered to put them in my cart (and load them in my car) and then THANKED me for shopping at Tractor Supply! Who even says “thank you” like that anymore? James did. Kudos James. Jessie was super sweet at the register. And one other gentleman helped me find a few other things but I didn't get his name. Obviously it was a great experience at this location. Thanks to all! You're what customer service is supposed to be like.”
“Diana in the self checkout Lanes is really fun to work with. Every time I come in the store & she's there she makes my visit a little bit better thanks Diana!”
“I went on a search for chicks and drove all over the place. I originally went to Fenton to a different farm store because they had a very specific chicken breed I was looking for (Lavender Orpingtons.) I ended up at this store instead. The girl working in the chick station was so calm even though she was getting overwhelmed by people wanting chicks. I wish I had gotten her name. She was so busy boxing chicks and tending to them. Very impressive job and one of the best places to get chicks because it was very well organized and the presentation of the area was really nice! And really, this is a super nice location! It’s huge and and has so much to look at it. I don't live anywhere near here, but did love this store! Great experience! And our chicks are doing awesome! They are now about 16 weeks old.”