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October 2023 by Angie Skelton
We brought our boat to Eberlin in early June; they indicated 1-2 months to get it done (just not running right, tune up type situation). In August, we called and the manager indicated "he found our paperwork in the bottom of his stack but he would move it to the top and call us back within a week to update us". As of 10/18/23, we never heard one word from anyone. Went to pick up the boat yesterday (still not done) and we were told "huh sorry about that". This is not how business should be done. I didn't want to be the only one leaving a bad review, but it looks like SEVERAL others have beat us to that. Horrible Customer Service - Horrible Follow Up and just bad business all around. I only gave them 1 star because you can't post a review with no stars.
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June 2023 by Eric Morgan
Dont let friends and family shop here. After they take your money for a boat or deposit good luck hearing from them. Terrible customer service before and after the sell.
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June 2023 by Jae L.
We purchased a boat from this dealer, all over the phone and delivered to us in Montana. We could not be happier with the way we were treated. They delivered the boat to us within a week of making the deal. It was easy and everyone, including the transport guy who delivered were excellent. Questions answered promptly, phone calls returned. We couldn't be happier with the service to us and the price. We prefer to always buy local but we saved thousands, even with the added delivery charge. Thank you to everyone! Your customers, Larry and Julia
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April 2023 by Taylor Dwyer
Easy to make deliveries. Workers are kind.
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February 2023 by Nancy Siggs
Terrible experience. Would not recommend going here.
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February 2023 by Allen Cantrell
Great people to work with!!
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January 2023 by Blake Moore
I would not recommend friends or family to buy from here. I purchased what was supposed to be a brand new ready to go boat and it has been nothing but a hassle ever since. I was rushed through the buying process and had to wait a week to actually pick up the boat once they got my money. Never once was that mentioned in the beginning. The boat ended up having to be sent back to the factory for an entire repaint and some other issues. It took 8 weeks to get the boat back. I was told the boat was gone through with a fine tooth comb and completely ready to be picked up after paint. When I went to pick up the second time, I immediately noticed some things they had missed and had to wait around the dealership while they corrected the issues. Now I am having issues with the trailer tires wearing funny and they will not help me anymore bc of the review I left on Facebook. They were supposed to look at the trailer when I dropped off for paint but clearly did not. Buyers beware.
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January 2023 by Don Bush
Bought new Mercury Pro xs 150 to repower my Ranger Bass Boat. Drove about 3 hours, got there shortly after they opened. They had old motor off, new motor on, all checked out and ready to go by about 2 o’clock. Couldn’t be happier. Great service at a fair price.
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January 2023 by D smith
Will get to your boat quick as possible and do anything custom you want.
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November 2022 by Blake M.
I would not recommend friends or family to buy from here. I purchased what was supposed to be a brand new ready to go boat and it has been nothing but a hassle ever since. I was rushed through the buying process and had to wait a week to actually pick up the boat once they got my money. Never once was that mentioned in the beginning. The boat ended up having to be sent back to the factory for an entire repaint and some other issues. It took 8 weeks to get the boat back. I was told the boat was gone through with a fine tooth comb and completely ready to be picked up after paint. When I went to pick up the second time, I immediately noticed some things they had missed and had to wait around the dealership while they corrected the issues. Now I am having issues with the trailer tires wearing funny and they will not help me anymore bc of the review I left on Facebook. They were supposed to look at the trailer when I dropped off for paint but clearly did not. Buyers beware.
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January 2022 by Eric Johnson
I purchased and kept my boat with them for years. I mistakenly my loyalty would have value. Had a problem with my bilge and they want 4 weeks before they can help me. I understand busy but really no way to run a business if you want repeat customer and trusted relationship.
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January 2022 by Chris Armstrong
I've had this boat a year now and absolutely love it . Is a perfect river boat. Went from a 25 tiller to this. Took some time getting used to the jet outboard but love it for the shallow water no prop you have to worry about. I added the whale tail on it and it pretty well jumps right up on plane.
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January 2022 by Melvin Whited
This is the worst service I have ever received ever, in any dealership with any product or service.
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January 2022 by Richard Hatfield
Great place to get your boat fixed and back on the water.
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January 2022 by Will Strawn
Great experience!!!!!!!!
